What are the responsibilities and job description for the LCSW position at Community Health and Wellness of Greater...?
Title: Licensed Clinical Social Worker
Reports To: Behavioral Health Program Director or Behavioral Health Coordinator
Department: Behavioral Health
Employment Status: Exempt
Position Summary: Provides a range of psychological assessment, diagnostic, therapeutic, and/or case management services for individuals, children, couples, groups, and/or families, as appropriate to position. Will participate in case consultation and present cases at clinical meetings.
Essential Functions & Responsibilities:
- Advanced Clinical diagnostic assessment/documentation skills
- Including but not limited to psychosocial assessments, progress notes, telephone consultation, brief assessments, patient education
- Ability to assess suicide and homicide risk potential
- Planning for improving health services by interpreting social factors pertinent to development of the program
- The ability to work within a Multidisciplinary Team Model
- Individual, Group and Family therapy skills
- Strong ability to problem solve
- Community Collaboration skills
- Skills to assess needs and programs accordingly
- To practice in the scope of their training, qualifications and experience
- Adherence to their professional code of ethics
- Strong knowledge of and connection to community resources
- Additional duties as requested
- School Based Health Center (If applicable)
- An understanding of the workings of school systems
- Prevention and intervention skills and strategies appropriate for school settings
- The ability to independently (with support) develop a caseload while working within the school system
Additional General Requirements: Professional positive attitude, understanding of customer service principals, trustworthiness and excellent interpersonal skills.
Job Qualifications/Requirements: To perform this job successfully, an individual must be able to perform his/her duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education: LCSW position requires a Master’s degree from an accredited program in Social Work.
Experience: Must have previous experience as an LCSW in a professional clinical setting, maintaining an EHR, while providing therapeutic services. Group and family treatment preferred but not required.
Language Skills: Must speak, write and read English proficiently. Spanish preferred but not required.
Licensure/Certification Required: LCSW position requires a Master’s degree from an accredited program in Social Work, a current license from the Connecticut State Board of Registration and passed a national or state-certified licensing exam and is CPR certified.
Teleworking: This position requires teleworking if requested.
Standard Requirements:
- Supports an ethical standard, which complies with a code of conduct free of conflicts of interest.
- Supports the Mission and Values of Community Health & Wellness Center.
- Supports, cooperates with, and/or implements specific procedures and programs for:
- Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
- Confidentiality of all data, including patient, employee and operations data.
- Quality Assurance and compliance with all regulatory requirements.
- Compliance with current law and policy to provide a work environment free from harassment and all illegal and discriminatory behavior.
- Cooperates and works together with all co-workers;
- Plans and completes job duties with minimal supervisory direction, including appropriate judgment.
- Uses tactful, appropriate communications in sensitive and emotional situations.
- Follows up as appropriate with supervisor and co-workers regarding reported complaints, problems and concerns.
- Promotes positive public relations with co-workers, patients, family members and guests.
Physical Effort/Environment:
Physical Demands- (More than 4 hours per day)-Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, and high level of audio and visual acuity. Moderate physical activity. Requires handling of average-weight objects up to 25 pounds.
Manual Dexterity Required-Ability to use a keyboard, computer, and telephone and other duties that require fine motor skills.
Virtual Environment-Proficient in utilizing virtual meeting platforms (Teams, Zoom, etc) for CHWC-related meetings, training, etc.
General Competencies-All Staff
To perform the job successfully, an individual should demonstrate the following competencies and skill sets:
Skill Set; Communications
Oral Communication – The ability to express oneself clearly in conversations and interactions with others. Speaks clearly and can be easily understood; requires good listening skills. Organizes ideas clearly in oral speech. Expresses ideas concisely in oral speech. Summarizes or paraphrases his/her understanding of what others have said to verify understanding and prevent miscommunication. Has a pleasant and respectful attitude when: communicating with coworkers, patients and internal/external clients.
Written Communication – The ability to express oneself clearly in business writing. Expresses ideas clearly and concisely in writing. Organizes written ideas clearly and signals the organization to the reader (e.g. through an introductory paragraph or through the use of headings). Writes using concrete, specific language. Spells correctly. Writes grammatically. Uses punctuation correctly.
Interpersonal Awareness – The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others. Understands the interests and important concerns of others. Notices and accurately interprets what others are feeling, based on their choice of words, tone of voice, expressions, and other non-verbal behavior. Understands the unspoken meaning in a situation. Says or does things to address others’ concerns.
Customer Orientation – The ability to demonstrate concern for satisfying one’s external and/or internal customers. Quickly and effectively solves customer problems. Talks to customers to find out what they want and how satisfied they are with what they are getting. Lets customers know he/she is willing to work with them to meet their needs. Helpful, positive manner with peers, subordinates and customers.
Skill Set; Achieve Results
Technical Expertise – The ability to demonstrate depth of knowledge and skill in key work process areas. Is sought out as an expert to provide advice or solutions in his/her area. Is knowledgeable in the tools used to support key work processes. Can train and coach key work processes to staff in their area. Is aware and follows agency policy and procedures consistently.
Initiative – Identifying what needs to be done and doing it before being asked or before the situation requires it. Seeks out others involved in a situation to learn their perspective. Takes independent action to change the direction of events.
Results Orientation – The ability to focus on the desired results of one’s own work, setting challenging goals, focusing efforts on the goals, and meeting or exceeding them. Maintains commitment to goals in the face of obstacles and frustrations. Finds or creates ways to measure performance against goals. Has a strong sense of urgency about solving problems and completing assigned work.
Thoroughness – Ensuring that one’s own work and information are complete and accurate. Sets up procedures to ensure high quality of work (e.g. review meetings). Verifies information. Checks the accuracy of own work. Develops and uses systems to organize and keep track of information or work in progress. Carefully prepares for meetings and presentations.
Skill Set; Self-Management
Stress Management – The ability to continue to function effectively when under pressure and maintain self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks simultaneously. Controls his/her response when criticized, attacked, or provoked. Maintains an appropriate sense of humor under difficult circumstances.
Personal Credibility – Demonstrated concern that one be perceived as responsible, reliable, and trustworthy. Does what he/she commits to doing. Is honest and forthright with people. Takes responsibility for own mistakes; does not blame others. Conveys a command of the relevant facts and information. Accepts direction and delegated tasks and is receptive to constructive criticism.
