Community Health Worker-Hybrid-New London

Job Description Summary :

Job Description :

The WIT Program was designed to work with women who are incarcerated and due to be released within 90 days with the intention of providing systematic assistance in the navigation of healthcare and social service systems. The goal of the program is to work with women in setting goals prior to release and to provide care coordination after release to avoid recidivism. The WIT CHW is responsible for the overall support of the Women in Transition Program at CHCI including on-going communication with DOC, community partners and patients. The WIT CHW will work directly with the Program Coordinator to support daily operations of the program and to ensure seamless entry into care for women eligible for services. The WIT CHW will provide efficient data retrieval, documentation, analysis, and monitoring as needed to meet the deliverables required from the funder.

GENERAL RESPONSIBILITIES :

• Work with the WIT Program Specialist to develop policies, procedures, manuals, and trainings as needed for the WIT Program.
• Assist the WIT Program Specialist with all aspects of compliance for all safety and regulatory requirements for funding.
• Complete and monitor data entry, record keeping, and reporting.
• Conduct and maintain community outreach and collaboration with community organizations and partnerships.
• Develop CHW schedules of patients including locations and services.
• Work with DOC discharge planners to assess patients being released and develop a comprehensive service plan with short and long term goals and objectives for each individual patient.
• Work with patients to use their individual service plan to accomplish tasks, activities, goals, and objectives that align with their own personal goals and their long term plan for success.
• Practice and education on harm reduction model of care that will promote the accomplishment of small, manageable goals while also working with patients to empower long term plans that are reasonable and fit their needs.
• Assist with client enrollment and participation.
• Assist with template creation, scheduling, and follow up for all WIT patients.
• Act as a patient advocate for individuals experiencing challenges that include social determinants of health like housing insecurity, food insecurity, and economic vulnerability.
• Coordinate patient care internally and externally to ensure the efficient accomplishment of healthcare and social goals.
• Actively participate in all meetings related to WIT Program and CKP.
• Provide dissemination of information internally at CHC and externally at partner agencies and with community collaborators about services available and how to access them.
• Work with communications team to develop and update materials that provide information about the WIT Program for any audience.
• Performs other related duties as assigned

III. REQUIRED QUALIFICATIONS

IV. PRIMARY CONTACTS

External Frequency

1. Community Partners Ongoing

2. Eligible and Enrolled Patients Daily

Internal Frequency

1. Program and Department Staff Ongoing

2. Volunteers / Interns Ongoing

3. On-Site Management Ongoing

V. PHYSICAL EFFORT / ENVIRONMENT

This position requires some physical exertion, mostly in support of groups in a program area. Work is both remote, office-based and community-based.

VI. WORK SCHEDULE DEMANDS

Full-Time, 40 hours a week with evenings and / or weekends required based on program needs. Ability to travel to locations as deemed necessary.

VII. COMMUNICATION SKILLS

Experience with Microsoft Excel, Word, and Outlook. This position is highly involved with staff, providers, clients, colleagues, and community. Strong oral and written skills are required.

VIII. CONFIDENTIALITY OF INFORMATION

Confidentiality of patient and business information is a requirement. Confidentiality of patient and business information is a requirement. Full access to patient medical records and encounter data. Confidentiality must be maintained according to CHC policies.

1. Responsibility for client data entry.

2. Access to medical system information.

3. Confidential patient correspondence.