What are the responsibilities and job description for the Medical/Dental Scheduler (Bilingual English/Spanish) position at Community Health Connection?
- Receive, screen and coordinate all incoming calls to the health center.
- Schedule and reschedule new and established patients using EMR (eClinical), for Primary Family Care, Primary Pediatrics care, Obstetrics, Dental, and Behavioral Health providers.
- Maintain current information on the provider’s schedules to ensure that patients are scheduled in the appropriate manner according to current scheduling guidelines.
- Enter all required registration and insurance information on established and new patients into the EMR; verify at each visit that patient information is correct and active.
- Notify and confirm appointments with patients. Remind patients to bring all medications, blood pressure/blood sugar logs, discharge records and any other relevant information to each appointment.
- Transition medical information calls to the appropriate resource for resolution.
- Provide excellent customer service to all internal and external customers.
- Respond to e-mail, phone messages, and fax communications in a timely manner.
- Other Duties as assigned
Job Type: Full-time
Pay: $15.50 - $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Dependent health insurance coverage
- Disability insurance
- Employee assistance program
- Family leave
- Flexible schedule
- Flexible spending account
- Free flu shots
- Free parking
- Health insurance
- Life insurance
- Paid jury duty
- Paid orientation
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Medical Specialty:
- Ob/Gyn
- Pediatrics
- Primary Care
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $16 - $17
