What are the responsibilities and job description for the Human Resources Specialist position at Community Health Connections?
Employment Type: Full-Time
Hours Per Week: 40
Essential Job Responsibilities:
- Overseeing employee trainings
- Managing employee disputes and conflicts
- Providing advice and support to management on employee relations issues
- Investigating and responding to disciplinary matters, and internal and external complaints/ inquiries
- Works with managers and employees regarding employee development
- Providing coaching to managers and employees
- Participating in the dismissal processes
- Organize and collaborate with department on special projects and employee experience, Employee of the Month, company events, social calendar, etc.
- Collecting and analyzing employee data (i.e. turnover, retention)
- Demonstrate excellent customer service and effective communication skills
Minimum Qualifications:
- Bachelor’s in related area preferred
- Min 3 yrs. Employee Relations –investigation experience preferably in an Outpatient Health Care work environment
- Bilingual preferably English/Spanish
- Thorough understanding of state and federal laws concerning employee relations
- Ability to remain tactful, calm and persuasive in controversial and /or confrontational situations.
- Ability to coach Managers on how to lead their teams, navigate and resolve employee relations issues or manage programs that help develop staff
- Self-starter with the ability to problem solve and manage multiple projects simultaneously
- Ability to take initiative, be resourceful and deal with changing time lines with minimal directions
- Highly motivated, results driven detail orientated
- Work with MS Office (word, excel…)
- Strong verbal and written communication skills
- Excellent interpersonal and leadership skills
- Ability to engage, inspire and influence people across all levels
- Solid organizational and creative problem-solving skills
- Strong people management skills
- Strong computer and writing skills