COORDINATOR OF SPECIAL PROGRAMS

POSITION PURPOSE:
The Coordinator of Special Programs provides total management of the clinical functions of his/her Department, oversees and coordinates care issues within the Behavioral Health Services. He/she is responsible for providing effective leadership to the clinical staff, has knowledge of the organization and function of Behavioral Health Department and coordinates service activities in accordance with standards of State, Federal and Professional Regulations.


POSITION REQUIREMENTS / QUALIFICATIONS:

Education/Experience:
Graduate from an accredited college or university with at least a master’s degree in a related human service field, Master’s Degree in Behavioral Service or related field. Minimum of five (5) year’s experience in the Behavioral Health care field. Two (2) years of management and/or supervisory experience is preferred. Experience with treating clients with co-occurring disorders (preferred).

Licensure / Certification:
Licensed as a Clinical Social Worker (LCSW) or Licensed Mental Health Counselor (LMHC) in the State of Florida and Certified in Addiction preferred. Maintain current CPR certification from the American Heart Association. Must have a valid Florida Driver’s License.

Skills / Ability:
Demonstrates expertise in staff supervision, evaluation, staff development and training, and knowledge regarding State and Federal Professional Regulations. Demonstrates proficiency in the field of Behavioral Health Care. Experience in Children/Adult Mental Health, Substance Abuse Education and Quality Assurance. Ability to communicate effectively, both orally and in writing.


POSITION RESPONSIBILITIES (THIS IS A EXEMPT POSITION)

Provides care primarily for the following groups: • Infant • Pediatric • Adolescent • Adult • Geriatric

Provides administrative, clinical and programmatic supervision to staff assigned to PSR, Case Management and CST departments include on-going performance evaluations.

Provides staff with age-specific treatment modalities and supervision in working with patients and families.

Oversees compliance of clinical documentation, case management and treatment planning.

Participates in program planning, policy making, and decision making for service area/s and department and communicates the information to unit staff when applicable.

Participate in decision to hire or fire staff in assigned service area and Behavioral Health Services overall.

Ensures that Policies and Procedures are followed in assigned service area/s.

Provides professional counseling and therapeutic intervention to patients and/or families on staff’s overall caseload as needed, as well as involvement with complex and/or potentially problematic cases in service areas.

Works collaboratively with interdisciplinary staff to design and implement appropriate treatment plans including discharge planning.

Develops leads and co-leads groups as needed.

Accountable for the compliance, productivity and the functions of the Special Programs.

Supports and maintains existing professional standards of CHI and Behavioral Health Services.

Ensure compliance with Medicaid, Medicare, DCF and other contracts.

Analyzes and submits statistical reports on a monthly basis and/or requested.

Participates in the development, implementation and evaluation of continuous quality improvement opportunities.

Ensures development and implementation of organization-wide and age-specific competencies within respective service areas in the following areas: fire and safety, security and infection control standards, behavioral and telephone standards of conduct.

Participates in orientation and training of staff.

Maintains awareness of service area strengths and weakness.

Ensures that the service area implements “best practices”; maintains practice standards as appropriate.

Brings complex and/or potentially problematic situations to the attention of the supervisor.

Prepares and submits written monthly PI reports to Behavioral Health Services PIC and Behavioral Health Services Advisory Council; makes verbal reports to Behavioral Health Service monthly and quarterly meetings.

Allocates adequate resources, commensurate with authority, to access and improve services provided.

Communicates the organization’s Mission, Vision and Values to all staff.

Ensures staff’s participation in required education program and appropriate orientation and training courses to maintain competency in job skills, knowledge and equipment.

Provides leadership through planning, organizing, coordinating, and continuously monitoring and evaluating the quality of services provided.

Ensures that employees respect the rights, privacy and property of others at all times, including the confidentiality of information according to administrative polices and all applicable and regulatory guidelines.

Completes mandatory Annual Updates and in-service training.

Coordinates and ensures that staff assigned to respective service areas completes mandatory in-service training in a timely manner.

Provides coverage in the absence of peers within Behavioral Health Services (as assigned).

Provides coverage in the absence of the Vice-President of Behavioral Health Services (as assigned).

Participates in CHI/Behavioral Health Services continuing education program.

Assists the Vice President in the allocation of staff to assigned area/s in order to ensure effective utilization of resources.

Reviews and assesses program results (qualitatively/quantitatively) of performance of staff in relation to established department goals in conjunction with Behavioral Health Services Performance Improvement Council action as directed.

Establishes a mechanism for appropriate in-service training and management of communication.

Assures efficient two-way communication with staff.

Collaborates with the multi-disciplinary treatment team to establish appropriate treatment/service plans for patients are being met.

Keeps abreast of changes in Behavioral Health Care Laws and community resources to assess the impact on the Center and advise the Vice President of such changes.

Assists in organizing the Children Mental Health Department for implementation of programs by recommending functional structure of services and duties of various support positions.

Maintains effective interagency and professional organization relationships that we may involve serving on community committees.

Functions as liaison with the Vice President and staff for purposes of program development, coordination, interdisciplinary problem resolution and identification of Behavioral Health Services program trends and needs of clients.

Ensures monthly congruence between productivity and service area/s fiscal status.

Works collaboratively with community resources specific to population served (i.e., age diagnosis, ethnicity, religion, etc.) to coordinate, develop and implement new programs and to improve existing programs.

Writes grants and proposals to various funding agencies.

Completes performance evaluations and other assignments in a timely manner.

Provides supervision for field instruction (students of varied professional disciplines).

Participates in interview and program planning for incoming students.

Seeks grant opportunities and participates in grant writing and research projects as required for program development, planning and evaluation.

Very knowledgeable of DCF data systems and monitor staff compliance regarding requirements.

Reports to work on time and ready to work with minimal absenteeism.

Provides accurate and timely documentation in patients charts within the same day of intervention.

Adheres to Confidentiality Policies and Procedures / HIPAA Regulations.

Performs other duties and as assigned.