What are the responsibilities and job description for the Float Office Assistant: Northeast Front Offices- 6331 position at Community Health Resources (CHR)?
With a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters.
JOB TITLE: Office Assistant
EMPLOYMENT TYPE: Full-time, 40 hours/week
SCHEDULED HOURS: Float Position Across 3 Offices, Monday-Friday, Hours Vary Dependent Upon Office (Putnam 6am-11am, Willimantic and Danielson 8am-8pm), Providing Coverage As Needed
SITE LOCATION: Northeast Front Offices: Putnam, CT; Danielson, CT; Willimantic, CT
PC#: 1945
ABOUT THE POSITION: Office Assistant
To provide front desk and administrative support in a fast-paced behavioral health setting for individuals receiving services for mental health and substance use needs.
Duties & Responsibilities:
- Provides administrative support and collaborates with staff providing direct care functions.
- Responsible for scheduling appointments and answering office telephone lines in a busy clinic to assist physicians, therapists/extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members.
- Greets and checks-in clients for appointments
- Assists patients with questions and requests.
- Triage crisis clients in person and phone.
- Acts as liaison with doctors and other providers.
- Collects client self-pay fees, co-pays and rent payments as program of location dictates.
- Assists clients who have questions regarding available services. Refer clients to Triage Center or Open Access.
- Maintains documentation and other methods of communication to maintain quality services.
- Maintains therapist and providers’ schedule.
- Responsible for collecting and attaining completed paperwork and ensuring that forms are copied, scanned, mailed, and filed as appropriate.
- Prepares miscellaneous correspondence for clinic staff.
- Assists with tracking insurance authorization and preparation of forms as program or location dictates.
- Verifies insurance for clients presenting for appointments as program or location dictates.
- Additional Duties and Responsibilities
- Maintains office in a neat and organized manner, completes filing, faxing, and copying requests, as needed.
- Distributes daily mail.
- Maintains petty cash for office.
- Responsible for reconciling daily cash log.
- Other duties as required.
QUALIFICATIONS:
Education: High School diploma or equivalent required.
Experience: Previous experience in an office or customer service setting required
Licensure/Certification/Registration: Valid driver’s license
Why Join CHR?
Award-Winning Workplace:
- Proudly recognized as a Top Workplace for 11 consecutive years!
Generous Time Off:
- Enjoy ample paid time off, including a special day off for your birthday!
Retirement Savings:
- Benefit from contributions to your 403b Retirement Plan.
Comprehensive Insurance:
- Competitive premiums with added discounts on pet, auto, and home insurance!
Education & Tuition Support:
- Tuition reimbursement and professional development programs.
- Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
- Exclusive tuition discounts for CHR employees at several local colleges/universities.
Career Development:
- FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
- Clinical supervision and/or mentoring available at many programs.
- Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.
Wellness Program:
- Annual wellness stipend.
- FREE 24/7 confidential counseling sessions and a FREE premium subscription to the Calm app, for employees and their families.
- Fun activities like virtual bring-your-pet-to-work lunches, weekly yoga, coloring contests, employee appreciation events, and more!
Employee Involvement:
- Exciting learning collaborative fostering diversity, equity, inclusion, and belonging.
- Join employee-led resource groups, DEI Council, and Wellness Committee.
- Participate in leadership luncheons with our CEO and various agency committees!
Stay Informed:
- Weekly video updates from our CEO and monthly newsletters to keep you in the loop.
And So Much More:
- Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.
Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!
COMPENSATION*:
Starting at $18.00.hr min., and up commensurate upon experience.
- Our per diem and fee for service positions offer a flat hourly rate.
CHR is committed to fostering an inclusive culture that respects differences and honors the experience of our diverse staff. We encourage women, members of ethnic minorities, LGBTQ individuals, people with (dis)abilities, and veterans to apply.
Take the first step to a meaningful career and apply to CHR today!
Experience
Required- Previous experience in an office or customer service setting.
Education
Required- High School or better
Licenses & Certifications
Required- Driver License
Skills
Preferred- Language - Spanish
- Language - English
Salary : $18
