What are the responsibilities and job description for the Regional Property Manager position at Community Holdings Management LLC?
Regional Property Manager
The Regional Property Manager is a critical role within Community Holdings Management LLC, responsible for overseeing property operations across multiple regions. This position involves managing operating plans, staffing, and lease up of new affordable housing developments, with a portfolio expected to grow to over 600 units in the coming years.
The properties within this portfolio are subject to various regulatory commitments, including Low Income Housing Tax Credits (LIHTC), HOME, AHP, Project-Based Section 8, California's No Place Like Home, and others. These properties serve diverse populations, including individuals with special needs, those experiencing homelessness, and low-income families. Many of these properties have service enrichment components to enhance the quality of life for residents, requiring close collaboration and reporting amongst service partners.
The primary duty of the Regional Property Manager is to ensure that properties within the portfolio are staffed appropriately, leased efficiently, and managed to the highest level of professionalism and quality across all property indicators. This includes adherence to operational plans and compliance requirements, such as collections, occupancy, annual budgeting, staff oversight, and report submissions to oversight agencies.
The Regional Property Manager will be responsible for coordinating with site managers and executive management as needed, particularly during annual inspections or capital improvements. Additionally, this role requires developing and maintaining relationships within the community and amongst stakeholders to ensure Community Holdings is viewed as a good neighbor and excellent owner and manager.
Key Responsibilities
- Develop systems to motivate and establish performance goals for managers and their direct reports to reduce vacancies.
- Document meetings/communications with community-based agencies and stakeholders to create resources and support for residents.
- Document meetings with managers to track positive activities, disciplinary issues, and ensure HR submissions.
- Provide weekly reports on site activities and systems in place to maintain site compliance.
- Implement monthly/quarterly meetings with Directors of Operations, Compliance, and Asset Management to stay informed about policy changes, ownership concerns, or requests.
- Provide oversight on annual budget development and ongoing review of income/expenses related to tenant accounting.
- Maintain communication with Asset Managers and Site Managers to implement budget adjustments as needed.
- Attend resident/community meetings, ownership, and partnership meetings as directed.
- Maintain a professional appearance and work ethic, display a positive attitude, and foster an environment that values everyone.
- Keep Directors of Operations and Compliance informed about significant operational issues impacting ownership's interest or liability.
- Perform additional duties as assigned.
Minimum Qualifications
An accredited Resident Manager or Resident Housing Manager designation is preferred, along with a mandatory minimum of 5 years of experience in supervising affordable housing site operations. The ideal candidate must have experience working with Housing Finance Agencies and understanding MSA and regulatory agreements. Certification in Tax Credits, Certified Occupancy Specialist, Fair Housing, and Blended Occupancy Specialist is also preferred.
Required Skills and Abilities
Strong verbal and writing skills, conflict resolution, and problem-solving abilities are essential. The successful candidate should be attentive to detail, have good writing skills, and be able to effectively communicate and resolve conflicts.
