What are the responsibilities and job description for the RN Case Manager position at Community Hospice & Palliative Care?
Jacksonville, FL 32205
Under the direction of the Manager, this position is responsible for the planning and the management of the nursing care of the assigned caseload of patients in home care in collaboration with the interdisciplinary team.
All employees assigned this job title must flex their work location within and between all Community Hospice and Palliative Care locations as needed.
All employees assigned this job title must flex their work location within and between all Community Hospice and Palliative Care locations as needed.
Primary Responsibilities:
Primary Responsibilities:
- Collaborates with the interdisciplinary team to identify and meet patient/family identified needs.
- Assesses patient / family needs using patient/family-centered, holistic approach.
- Articulates the purpose and value of the interdisciplinary team to patients and families, fellow team members and community.
- Participates in the interdisciplinary team meeting and considers the perspectives of all disciplines in the care planning process.
- Demonstrates compliance by putting regulations into context/practice.
- Participates in discussion of ethical issues and problem-solving.
- Describes the relevance of and applies group process/development to his/her interdisciplinary team
- Participates in team discussion, team meeting, collaborative practice, support, memorial and team activities.
- Participates in interdisciplinary team evaluation and identifies strategies to improve the team’s work and collaboration.
- Promotes interdisciplinary care to meet identified patient/family needs.
- Assesses and identifies desired patient/family-directed goals.
- Participates in the development of the plan of care and uses it to guide interdisciplinary team work and practice.
- Provides appropriate closure with families in compliance with organizational protocols.
- Promotes patient/family centered care, advocacy and support.
- Identifies the strengths and limitations he/she brings to the team.
- Maintains and promotes healthy boundaries.
- Demonstrates understanding and support in interactions with team members.
- Utilizes collaborative team process to meet patient/family needs and effectively and efficiently applies them to care delivery.
- Seeks, provides and receives feedback without judgement.
- Summarizes relevant patient/family information in a professional, efficient manner, ensuring the inclusion of all team members and volunteers.
- Coordinates visits with team members to best meet patient/family identified needs.
- Collaborates with team members to determine a timely and effective response to urgent/changing needs.
- Summarizes key patient/family information in a manner that reflects care and collaboration with team members to implement and continually revise the plan of care.
- Is punctual, follows through and is accountable to other team members.
- Demonstrates courtesy, respect, inclusiveness and non-judgement with respect to patients/families and fellow team members.
- Assists in identifying, creating and /or teaching professional development and interdisciplinary team development activities.
- Actively develops and enhances own practice approaches through supervision, mentoring, coaching or related activities.
- Applies best practices in own discipline to care delivery and interdisciplinary team practice.
- Utilizes critical thinking.
- Articulates the value/role of team conflict and views it as opportunity to enhance team function.
- Participates in problem-solving about team function and process.
- Practices teamwork without yielding to pitfalls.
- Demonstrates awareness and adherence to Standard Precautions and Infection Control and trains patients and caregivers on same.
- Performs other duties as assigned.
Required Licenses/Certifications:
- Current licensure as Registered Nurse in the State of Florida.
- Current CPR certification.
- Current State of Florida Driver’s license with driving record acceptable to Community Hospice and Palliative Care insurance carrier.
Education/Experience:
Any combination of education and experience of required skills and knowledge for successful performance is qualifying. Typical qualifications are equivalent to:
- Possession of a two year Associate Degree in nursing or a Bachelor’s Degree in nursing from an accredited school of nursing program,
- One or more years Registered Nurse experience with at least one year hospital medical-surgical/ oncology experience preferred or
- Five years Licensed Practical Nurse experience within the past five years and at least one year hospital medical–surgical/oncology experience preferred.
Knowledge of:
- Appropriate educational principles and methods as applied to hospice nursing.
Skilled at:
- Effective communication and teamwork.
- Demonstration of confidence and ability to manage inpatient facility functions and patient care needs on his/her shift
- Working long and occasionally irregular hours as needed.
We are an equal opportunity employer.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law.
