Resident Support Specialist

Resident Support Specialist

Job Details

Job Title:

Resident Support Specialist

Location:

CHI - Cornell Street 1 - Hempstead, NY

Position Type:

Part Time

Salary Range:

$19.00 - $15,808.00

Description

**Who We Are:**

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence.

Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them.

We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

**Why Join Us:**

At CHI, we employ a team of hard-working, compassionate people who want to give back to others in their community.

We offer a range of benefits, including:

• **Paid Time Off**: Enjoy time off to recharge and relax.
• **Personal Days**: Take two personal days annually to focus on yourself.
• **Health Insurance**: Receive comprehensive health insurance coverage.
• **Dental and Vision Plans**: Stay healthy with our dental and vision plans.
• **Flexible Spending Account**: Set aside funds for healthcare expenses.
• **AFLAC Supplemental Insurance**: Add extra protection for you and your loved ones.
• **Voluntary Plans**: Customize your benefits to fit your needs.
• **Dependent Care Spending Account**: Dedicate funds to childcare or eldercare expenses.
• **Working Advantage Employee Perks**: Enjoy exclusive discounts and offers.
• **401(k) Retirement Plan**: Save for your future with a 401(k) plan.
• **Life Insurance**: Ensure financial security for your loved ones.
• **Employee Assistance Program**: Access confidential counseling and support.
• **Monthly Trainings and Career Development Plans**: Grow professionally with ongoing training and development opportunities.

**Diversity, Equity, and Inclusion:**

At Community Housing Innovations, Inc., we respect diversity and are an equal opportunity employer that provides equal employment opportunities to all employees and applicants.

We prohibit discrimination based on race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.

Our commitment to diversity, equity, and inclusion applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

**What You'll Do:**

As a Resident Support Specialist at CHI's Hempstead location, you will provide a safe, structured, and supervised environment for residents and staff.

Key responsibilities include:

• Maintaining visibility among residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screening all clients and visitors entering the facility.
• Performing bag searches upon intake and as required.
• Ensuring clients abide by facility, DSS, and OTDA policies and procedures.
• De-escalating potential crisis situations and documenting interventions.
• Conducting rounds throughout the facility, including hallways, stairwells, floors, bathrooms, and common areas.
• Completing logs, incident reports, and required documentation.
• Performing administrative and receptionist duties at the operations/front desk.
• Monitoring video surveillance cameras, fire prevention, detection alarm, and notification system.
• Supporting the running of fire drills, evacuating the building when necessary, and utilizing fire safety procedures.
• Maintaining inventory of cleaning and office supplies and ensuring proper distribution.
• Informing management of work site physical condition, including dangerous conditions, possible repair needs, supply needs, etc.
• Supporting afterschool/evening activities as needed.

**Requirements:**

• **Education**: High School Diploma or GED required.
• **Experience**: 1-2 years of experience working in a related field preferred.
• **Communication**: Excellent verbal and written communication skills; proficiency in English required; bi-lingual Spanish a plus.
• **Computer Skills**: Basic competency in MS Windows, MS Office, and internet usage.
• **Physical Performance**: Ability to tour property, walk distances, and climb stairs.
• **Reasoning Ability**: Ability to prioritize, make appropriate decisions, and perform notifications.
• **Other Skills**: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain attention to detail.

**Additional Information:**

**Salary**: $19.00 per hour (approximately $15,808 annually).

**Overtime Available**: Opportunities for overtime available.

**Open Shifts**: Saturday-Sunday, 4 pm - 12 am.

Salary : $15,808 - $19,000