What are the responsibilities and job description for the Software Sales and Support Specialist position at Easify Software?
**Job Summary:** We are seeking a Sales Support Representative to join our dynamic sales team. The ideal candidate will provide crucial support to our sales department, contributing to the overall success of our sales efforts. **Duties:** - Assist the sales team in managing customer accounts and relationships - Provide exceptional customer service by addressing inquiries and resolving issues promptly - Collaborate with the sales team to negotiate contracts and close deals - Utilize Salesforce or similar CRM software to maintain accurate records of customer interactions - Support business development initiatives by conducting market research and identifying potential leads - Analyze sales data to identify trends and opportunities for growth - Assist in technical sales discussions, providing product knowledge and solutions to customers **Skills:** - Strong customer service skills with a focus on building relationships - Previous experience in sales or a related field is preferred - Proficiency in Salesforce or other CRM software is a plus - Fluency in Spanish is advantageous for engaging with Spanish-speaking clients - Ability to analyze sales data and draw actionable insights - Knowledge of business development strategies and techniques - Excellent communication skills with the ability to negotiate effectively - Technical sales knowledge is beneficial for understanding complex products and services This position offers a competitive salary, opportunities for career advancement, and a supportive team environment. If you are passionate about sales support and possess the required skills, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Expected hours: 45 per week
Compensation Package:
- Commission pay
- Performance bonus
- Uncapped commission
Schedule:
- 10 hour shift
- 8 hour shift
- Evenings as needed
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Island Park, NY 11558 (Required)
Ability to Relocate:
- Lynbrook, NY 11563: Relocate before starting work (Required)
Work Location: In person
Salary : $26 - $30