About Community Housing Network

Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals.  Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents. 

Community Housing Network is Opening Doors and Transforming Lives through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion.

CHN is committed to cultivating and preserving a culture of inclusion and connectedness which includes:

• Creating a more diverse, equitable, and inclusive workplace to provide better services for participants and staff. 
• Utilizing a trauma informed approach to build rapport with vulnerable populations. 
• Making available educational resources related to diversity, equity, and inclusion, all the while providing a platform for conversation.

Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package.  All full-time employees enjoy a rich package of benefits including:

• Health Insurance
• Dental
• Vision
• Health Care and Dependent Care Flexible Spending
• 401k
• Life Insurance
• Long Term Disability Insurance
• Voluntary Products: Aflac, Short Term Disability Insurance, Life Insurance
• Generous Vacation and Medical Leave Time

Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain’s Cool Place to Work. 

Street Outreach Coordinator 

Department: Housing Resources 

Reports to: Housing Outreach Manager

Employment Status Classification: Full Time, Exempt 

Salary Range: $42,120 per year

Job Description Summary:

Conduct assessment to identify eligibility for potential program participants within the Projects for Assistance in Transition from Homelessness (PATH) grant and other street outreach grants. The coordinator will work with identified potential program participants through the assessment process, if eligible, also provide housing case management.

This includes an array of services including financial assistance as eligible and prescribed in the specific grant, creation of a housing plan that addresses short term and long terms goals towards self-sufficiency, linking with mainstream resources and programs. Exploring long support subsidies and supports as available and eligible. The coordinator will actively participate in the housing Coordinated Entry System (CES) as well as the larger service network as needed. The coordinator will also contribute to outcomes and continuous quality improvement at the agency and Continuum of Care (CoC) level.

Essential Functions:

• Street outreach, in the field, to meet with identified potential program participant to complete a full assessment to identify eligibility for available programs and resources. This will include community mental health and Supplemental Security Income (SSI)/Social Security Disability Insurance (SSDI), Outreach, Access, Recovery (SOAR) referrals and review of available financial assistance.
• Exploring affordable housing opportunities for potential program participants to assist in identifying housing of their choice that meets program requirements. This will include development of new landlord connections, fostering existing relationships and utilizing advocacy in the community.
• Provide housing case management services to program participants following the Housing First model with a strength-based approach, developing an individualized housing plan in collaboration with the individual/household receiving services.
• Document all contacts and produce appropriate reports related to the case file and Homeless Management Information System (HMIS) per grant and agency requirements.
• Explore and identify additional community resources to benefit program participants, linking with available programs and services.
• Participate in community-based activities when appropriate, representing Community Housing Network at community forums, serve on workgroups as needed at Continuum of Care (CoC) level as well as statewide initiatives including groups that focus on coordinated entry and outreach efforts. This will require evening and weekend hours.
• Continue to refine skills and stay abreast related to best practices and program changes through additional training, community events as requested by the supervisor.
• Other duties as assigned.

Qualifications and Skills:

• Bachelor’s degree in social work or human services related field preferred; or five years of human service-related experience and/or training, or equivalent combination of education and services.
• Experience with community resources and services related to housing and support is essential.
• Possess proficient computer skills with Microsoft Office Products. Working knowledge of the Coordinated Entry System (CES) and Homeless Management Information System (HMIS) desired.
• Attentive to details, well organized to multitask in a fast-paced environment.
• Highly receptive to all customers and tenants, both internal and external.
• Able to work as a part of a team as well as being self-directed.
• Motivated to ensure work is both high quality with attention to detail and completed on time.
• Excellent oral and written communication skills.
• Demonstrate the CHN Core Values of Inclusion, Integrity, Innovation and Passion in all interactions.
• Must have reliable transportation, possession of a valid driver’s license, and appropriate automobile insurance coverage.

Locations:

• This position requires the ability to work Monday through Friday 8:30am-4:30pm in Oakland County and/or Macomb County both in the field and at the office.
• There is also an occasional weekend Outreach, evening Outreach and events that may occur outside of the normal operating hours.

Travel:

• Travel is required within communities served and would require the use of your personal automobile. Traveling to meet individuals, community partner locations, shelters, off-site meetings, trainings, or organizational events. CHN reserves the right to require a motor vehicle record check with any employee where driving is an essential function of this position. Reliable transportation, possession of a valid driver’s license, and maintenance of automobile insurance coverage that meets organization coverage limit requirements. (BodilyInjury $100,000 each person and $300,000 each occurrence and Property Damage of $100,000 each occurrence.).

Physical Demands:

• The primary functions of this job will be to travel to field work in all elements in Oakland County and/or Macomb County to engage with participants. Requires the ability to be active, including walking, standing, bending, climbing stairs, and lifting.

Disclaimer:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.