What are the responsibilities and job description for the Personal Lines Customer Service Agent position at Community Insurance?
Company Description
Community Insurance offers a variety of insurance services, including Auto, Homeowners, Life, Health, Business, and Farm Insurance products. Committed to providing exceptional service and competitive pricing, our dedicated employees serve Central Pennsylvania communities such as New Holland, Lancaster, Manheim, and more. With offices in Lancaster and New Holland, we prioritize customer satisfaction and strive for the best rates.
Role Description
This is a full-time on-site role for a Personal Lines Customer Service Agent located in New Holland, PA. The role involves day-to-day tasks related to providing customer support, ensuring customer satisfaction, and delivering exceptional customer service within the Personal Lines Insurance department.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience abilities
- Strong communication and interpersonal skills
- Attention to detail and problem-solving capabilities
- Knowledge of insurance products is a plus
- Previous experience in a customer service role preferred
- High school diploma or equivalent
