Demo

Membership Growth Specialist

Community Medical Group
Miami, FL Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/9/2025

Job Description

Job Description

Summary

The Membership Growth Specialist is responsible for establishing relationships in the community and building links with the medical centers; they are primarily responsible for connecting with people. They represent the company and serve as a liaison between the organization and the community.

Duties and Responsibilities

  • Cultivate strong relationships and build a work plan with health plans, individual agents, brokers, social workers, case managers, senior housing managers & community partners.
  • Overseeing the planning of outreach strategies.
  • Build a sales pipeline by generating leads from field activities, networking, referrals, and outreach.
  • Implement, manage, and monitor sales activity to meet the department’s business plan and market share objectives.
  • Maintain a calendar of outreach activities and community events.
  • Set up community events to bring in prospects but also support our brokers and agents.
  • Generate strategies to impact different geographical regions and people from different status.
  • Make strategies to attract new patients to the clinics by guiding them on all our services and visit them at home if necessary.
  • Complete new patient documents, coordinate a tour of our facilities and schedule their first appointment.
  • Always provide customer service in order to ensure patient retention.
  • Works directly with the marketing department in the creation of the sales campaigns focused on communicating and nurturing relationships with customers, and maximizing potential revenue.
  • Performs other duties as assigned.

Qualifications

Education / Experience :

  • Minimum of two years of experience in the field
  • Self-motivated and enthusiastic individual
  • Good attitude and willing to assist in the community
  • Team player
  • Detail-oriented individual with skills to handle multiple projects at a time
  • Knowledge of social media and marketing platforms
  • MS Office programs experience including excel.
  • Skills :

  • Use relevant information and individual judgment to determine whether events will generate ROI for the organization.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.
  • Use decision making skills to identify alternative solutions and resolve problems.
  • Ability to work with individuals inside and outside the organization, in professional and courteous manner.
  • Ability to work well and maintain relationships in a team environment.
  • Understand written sentences and paragraphs in work related documents.
  • Strong ability to use independent judgment and initiative.
  • Organized and able to manage competing priorities.
  • Ability to use resources to solve problems and resolve issues as they arise.
  • Be proactive and adaptable in order to meet the needs of the company.
  • Strong written and verbal communications skills
  • Must be detail oriented.
  • Strong organizational and interpersonal skills.
  • Bilingual skills preferred (English / Spanish or English / Creole)
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