What are the responsibilities and job description for the Patient Services/Financial Counselors Supervisor, Business Office (0125) position at Community Memorial Hospital - Cloquet?
CMH Overview
Community Memorial Hospital (CMH), a designated Critical Access hospital, is more than just a hospital. It’s an independent healthcare campus that provides access to high quality primary and specialty care for Carlton County and beyond.
Since 1958, CMH has provided exceptional care to our neighbors throughout Carlton County and beyond. Our team of over 400 staff and healthcare providers are guided by our mission & vision:
MISSION: Your Neighbors Caring for You
VISION: Community Memorial Hospital is the local health system of choice for quality health care, ensuring local access in collaboration with our local and regional partners.
CMH is pleased to offer the following benefits to all regular full and part-time employees working a .5 FTE (20 hours/week) or above. Employees become eligible for all benefits on the first day of the month following their date of hire. Benefits include medical insurance, flexible spending accounts, retirement plans, short-term and long-term disability, life insurance, paid personal time off (includes vacation, sick time and holidays), funeral leave, fitness reimbursement plan, employee assistance plan, employee illness bank, and christmas club.
Job Summary
Manage and coordinate operational functions of the Patient Services and Financial Counselors staff including Scheduling Coordinators, Patient Access Reps, and Financial Counselors. Develop, implement and manage efficient and effective process and procedures to maximize cash flow. Manage and oversee policies, objectives and initiatives of the organization’s front-end revenue cycle activities while maintaining and improving internal and external customer relations.
Requirements
A Bachelor’s degree in finance, business administration, or a relevant field preferred. A solid understanding of; supervisory/leadership and the healthcare billing industry, with three years related experience and/or training. Knowledge of Insurance changes. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; must have working knowledge of Microsoft PC applications (Outlook, Word, Excel); demonstrated problem solving in routine and urgent situations; competent written and verbal communication skills, be capable of effectively interacting with all levels of staff; must have basic mathematical comprehension and be accurate in basic mathematical calculations. May require occasional travel for continuing education to stay abreast of industry changes.
Wage
Depending on your work experience, you could earn an annual salary of $56,285 up to $78,799.
Posting Number: BO-SUP-0125
Department: Business Office
Status: Regular Full-time
Schedule: Primarily days, Monday- Friday
Benefit Eligible: Yes
Posting Date: 03/25/2025
Internal Deadline: Open until filled
Number of Hours: 80 in 2 weeks
FTE: 1.0
Contract: Non-Contract, Exempt
Job Type: Full-time
Pay: $56,285.00 - $78,799.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $56,285 - $78,799
