Case Manager - COPE - full-time - 1st shift - Mon-Fri

Why CMHA?

Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.

Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.

CMHA is looking to hire a Case Manager for our COPE program. This position will be located at 233 Main St. New Britain, CT 06051. (Mon-Fri 8:30am-4:30pm)

Compensation Range: $20.00 minimum to $29.00 maximum.

Starting salary will be determined based on relevant years of experience.

Position Summary: The Case Manager is responsible for engaging and linking current or potential homeless clients with mental health or co-occurring disorders to COPE services. Serves as a liaison between CMHA and identified community providers to coordinate various aspects of care, including clinical services, housing support and individualized case management, as needed, to complement current services. Assists clients to ensure stable community living.

Essential Responsibilities And Target Outcomes

• Serves as liaison between CMHA and various community providers to assist potential and or current homeless individuals to secure/maintain stable housing.
• Provides community outreach to educate, engage and mobilize homeless individuals to obtain/maintain various supportive services, such as case management, clinical and other identified services.
• Meets with partner agencies on a weekly and/or as needed basis to track, update, report progress or obstacles, and related issues regarding client care and programming.
• Collaborates with COPE team and sister agencies to ensure optimal achievement of program goals.
• Assists COPE program in adhering to SAMHSA grant requirements for population served, as well as meeting target outcomes.
• Provides backup support as deemed necessary by COPE team leader regarding programming needs and client care, including assistance with crisis management.
• Provides advocacy and educates clients about services available, client rights, and issues related to substance abuse and mental illness.
• Builds trusting, recovery-oriented rapport with clients and links/engages them in wrap around services.
• Assure timely documentation is maintained in accordance with CMHA policies and procedures, including but not limited to progress notes, treatment plans, authorizations, program orientation, consent to treat, activity logs, and monthly targeted case management notes.
• Must be willing to travel and integrate in community-based settings.
• Must have a flexible schedule, be willing to work evenings and/or weekends as needed
• Performs other related duties as assigned
  
  

Requirements

• Valid DMV License and personal vehicle.
• Bachelor’s Degree in behavioral health (psychology, social work, counseling, marriage and family therapy, alcohol and drug counseling.)
• Certified in BMT, First Aid, and CPR.
• Beginner to intermediate experience with Microsoft Office products including Word and Outlook.
  
  

Preferred Qualifications

• Bilingual in Spanish or Portuguese.
• Experience in or the ability or willingness to learn how to use an Electronic Medical Record (EMR) system, which includes appointment scheduling, authorization tracking, assessments, treatment plans, progress notes, and discharge summaries.
  
  

Benefits

We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers:

• Medical, Dental, and Vision Insurance packages.
• 403(b)-retirement savings plan with CMHA matching starting after 1 year of service.
• 11 observed holidays.
• 3 Wellbeing days off on a Friday throughout the year to extend a long weekend.
• 2 CHMA/Personal days to use throughout the calendar year.
• Up to 24 days of PTO that increases with years of service.
• Paid agency closure between Christmas and New Year’s (except 24/7 programs) *must be approved annually.
• Company paid Life Insurance and Long-Term Disability .
• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
• Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment .
• Free employee subscriptions to the calm app.
• Annual Company Picnic.
• CMHA-sponsored Loan Reimbursement Program and Scholarship Program.
  
  

Free Student Loan Wellness for eligible employees and their family members access to:

• Student loan consolidation and refinancing.
• Loan payoff projection dashboard.
• Coaching and support via chat, email, and phone.
• College cost calculator.
• College financial planning.
• 3 NHSC-approved sites for federal student loan repayment.
  
  

Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees' access to:

• Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers.
• Automated reminders for annual (PSLF) recertifications to help you stay on track.
• Resources and ongoing communications that make PSLF understandable.
• The opportunity to receive the national average of $72,000.00 in forgiveness.
  
  

Community Mental Health Affiliates is an Affirmative Action and Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at Careers@cmhacc.org .