Program Coordinator II - COPE/IMPACT - full-time - 1st shift - Mon-Fri

Why CMHA?

Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.

Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.

CMHA is looking to hire a Program Coordinator II for our COPE/IMPACT program. This position will be located at 233 Main St. New Britain, CT 06051. (Mon-Fri 8:30am-4:30pm)

Compensation Range: $74,000 minimum to $93,000 maximum.

Starting salary will be determined based on relevant years of experience.

Position Summary: The Program Coordinator II will oversee all program functions/operations in accordance with policies, procedures internal processes, and external regulatory agencies including, but not limited to, DPH, Joint Commission, DMHAS, DCF, SAMHSA and Grant/Payer Sources. Ensures appropriate staffing pattern to meet consumer and/or program needs. Effectively provides administrative, clinical and programmatic supervision to staff to maximize performance and productivity, as well as maintain adherence to fidelity requirements. Monitors departmental budget and make recommendations for future planning and growth.

Essential Responsibilities And Target Outcomes

• Assesses all referrals to the program for clinical appropriateness and risk by reviewing all referral information and delegating review and care responsibility to appropriate staff.
• Ensures appropriate staffing to meet client and program needs.
• Conducts and documents staff meetings weekly to ensure timely and accurate communications related to client care, and facility cleanliness and safety.
• Provides and documents individual and/or group supervision to staff including routine performance assessments and corrective action processes in accordance with CMHA Policies and Procedures.
• Reviews and develops program effectiveness and best practices annually by conducting and documenting audits and outcome measures for reporting to internal departments and external licensing/regulatory/funding bodies.
• Participates, as a CMHA representative, in all necessary internal and external meetings that pertain to clinical care, compliance, and client activity.
• Assigns work, providing directions on how to do the work, and communicating a clear understanding of job responsibilities, task objectives, priorities, deadlines and performance expectations.
• Must be willing to work a flexible schedule to be available for direct staff when they are working.
• Performs other related duties as assigned.
  
  

Requirements

• Valid DMV License and personal vehicle.
• Master’s degree in behavioral health (psychology, social work, counseling, marriage and family therapy, alcohol and drug counseling).
• State of Connecticut license in related discipline required. (LCSW, LMFT, LPC, PhD, PsyD).
• Certified in BMT, First Aid, and CPR.
• Beginner to intermediate experience with Microsoft Office products including Word and Outlook.
  
  

Preferred Qualifications

• Bilingual in Spanish or Portuguese.
• Experience in or the ability or willingness to learn how to use an Electronic Medical Record (EMR) system, which includes appointment scheduling, authorization tracking, assessments, treatment plans, progress notes, and discharge summaries.
  
  

Benefits

We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers:

• Medical, Dental, and Vision Insurance packages.
• 403(b)-retirement savings plan with CMHA matching starting after 1 year of service.
• 11 observed holidays.
• 3 Wellbeing days off on a Friday throughout the year to extend a long weekend.
• 2 CHMA/Personal days to use throughout the calendar year.
• Up to 24 days of PTO that increases with years of service.
• Paid agency closure between Christmas and New Year’s (except 24/7 programs) *must be approved annually.
• Company paid Life Insurance and Long-Term Disability .
• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
• Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment .
• Free employee subscriptions to the calm app.
• Annual Company Picnic.
• CMHA-sponsored Loan Reimbursement Program and Scholarship Program.
  
  

Free Student Loan Wellness for eligible employees and their family members access to:

• Student loan consolidation and refinancing.
• Loan payoff projection dashboard.
• Coaching and support via chat, email, and phone.
• College cost calculator.
• College financial planning.
• 3 NHSC-approved sites for federal student loan repayment.
  
  

Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees' access to:

• Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers.
• Automated reminders for annual (PSLF) recertifications to help you stay on track.
• Resources and ongoing communications that make PSLF understandable.
• The opportunity to receive the national average of $72,000.00 in forgiveness.
  
  

Community Mental Health Affiliates is an Affirmative Action and Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at Careers@cmhacc.org .