What are the responsibilities and job description for the Administrative Assistant position at Community Partnership for the Prevention?
TITLE: Administrative Assistant
POSITION TYPE: Full-Time, Salaried Position, At-Will, Exempt Position
SUPERVISOR: Homeless Prevention Manager
POSITION SUMMARY:
Provide daily administrative and office support to the Emergency Rental Assistance Program (ERAP), Leasing and Housing teams.
SALARY: $40,000.00 - $50,000.00 (Depending on Experience)
ESSENTIAL POSITION FUNCTIONS INCLUDE THE FOLLOWING:
- Serve as office administrative support to program staff (ERAP, Leasing and Housing Teams)
- Answer general calls forwarded for ERAP, Leasing and Housing Teams)
- Enter data in the ERAP .NET system and internal tracking system
- Assist, as directed, with preparation for Office of Administrative Hearings, Court hearings and DHS administrative reviews
- Assist with preparation of required reports
- Assist with payment and receipt distribution to landlords
- Maintain program files
- Coordinate mail delivery and payment pick-up
- Other duties as assigned, as deemed appropriate
QUALIFICATION REQUIREMENTS:
The requirements listed below are representative of the knowledge, skill and/or ability required, though persons who feel they meet some but not all criteria are encouraged to apply.
EDUCATION/QUALIFICATIONS
- Diploma or General Equivalency Diploma (GED) and or (2) two years’ experience in administrative work, experience in customer service as well as homeless service experience.
- Bilingual in English and Spanish a plus
REQUIRED SKILLS AND ABILITIES
- Excellent communication skills, to include ability to communicate clearly in writing and verbally to a wide range of audiences (customers, co-workers, managers, the public, stakeholders, etc.) face-to-face, virtually, or via telephone or other communication devices to elicit information
- Perform responsibilities with the required customer service standards
- Excellent listening skills to be able to construe information extracted from customers
- Ability to be patient, pleasant, courteous, and maintain professionalism
- Ability to make decisions independently, consistent with law and established procedures
- Proficient in Microsoft Office suite or similar suites, inclusive of using Word, Excel, and Outlook, and the use of database systems
- Ability to manage documents and maintain records
- Outstanding organizational skills and ability to effectively prioritize and manage multiple tasks at the same time
- Ability to conduct self-directed work as well as function well as part of a team
- Ability to work well in a fast-paced environment while still paying great attention to details
- Ability to perform basic mathematics, sufficient to perform simple calculations and interpret data
- Ability to work as scheduled and/or required
APPLICATION PROCESS
- Apply for this position through the TCP career center Recruitment (adp.com)
- Your response to this job announcement may be considered for other similar available positions within The Community Partnership.
- Bilingual candidates are encouraged to apply.
- No phone calls
TCP has a mandatory COVID19 Vaccination (and booster) Policy. On your first day of employment, you will be required to produce a COVID19 Record of Vaccination or other documentation to prove to TCP that you have been fully vaccinated from the coronavirus. Further, TCP Employees must also follow all health and safety protocols established by TCP to help maintain a safe workplace.
The Community Partnership for the Prevention of Homelessness is an equal opportunity employer, committed to nondiscrimination in recruitment, selection, hiring, pay, promotion, retention, or other personnel actions affecting employees or applicants for employment. Personnel decisions shall be based on merit and the ability to perform the essential functions of the job, with or without reasonable accommodation.
If you have any questions about our company policies or your rights as an applicant or require a reasonable accommodation, please contact our Office of the General Counsel at 202.543.5298 (ext. 307).
Salary : $40,000 - $50,000
