What are the responsibilities and job description for the Assistant Program Manager - Shelter Services (Tues-Sat 11AM-8PM) position at Community Renewal Team?
Our Mission
“Preparing Our Community to Meet Life’s challenges.”
We help everyone who comes to our door with resources for both immediate needs and long-term goals.
Our network of programs, services, and experiences strengthen individuals, families, and communities and provides opportunities for growth and economic stability.
Come join our team!
When you become an employee at the Community Renewal Team (CRT), you will join a host of others with an average tenure of nine years of service. Some of our employees have celebrated more than twenty years of service. You’ll participate in fun activities, themed- employee appreciation events, organization sponsored golf tournaments, etc. We celebrate the accomplishments of employees using our Wall of Excellence highlighting employees of the month. Opportunities to grow within the organization are plentiful. Most of our employees started in entry level positions and have been promoted throughout their career.
JOB DETAILS
Position Title: | Assistant Program Manager - McKinney |
Department: | Veterans and Shelters |
FLSA Status: | Exempt |
Reports To: | Program Manager |
GENERAL DESCRIPTION OF DUTIES
The purpose of this position is to support the Agency’s needs by assisting the Program Manager with the administrative oversight and management of operations of the shelter.
SPECIFIC DUTIES AND RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Assist in the hiring, training and supervision of program Guest Support Aides.
- Maintain weekly staff schedule. Approve vacation/time off requests and ensure that all shifts have the appropriate coverage
- Review and approved all time in ADP
- Complete all reviews in ADP (90-day, 180-day, and annual reviews). Complete any progressive discipline paperwork as needed
- Conduct supervision/check-ins with Guest Support Aides monthly or as needed
- Make sure Program Policies and Procedures are adhered to by Staff and Guests of the shelter.
- Facilitate monthly and/or as necessary House Meetings for Guests of the shelter
- Facilitate Monthly Shelter Staff Meetings.
- Resolve McKinney Shelter Guest conflicts (Guest to Guest and Guest to Staff)
- Review all incident reports and Guest suspensions
- Attend meetings within CRT or outside the CRT agency as necessary.
- Assist the Guest Support Aides with the monitoring of the Guests and the Facility. Including the covering of shifts when needed.
- Assist the Program Manager with the review of and the updating of Policies and Procedures when necessary
- Ensure the accuracy of the nightly bed roster and that intakes and discharges are being completed in HMIS.
MINIMUM TRAINING AND EXPERIENCE
Education: Bachelors Degree in Human Services required.
Minimum Years of Experience: One (1) year of experience in Human Service Programs. Minimum of three (3) year’s experience in working with clients with substance abuse, mental illness and chronic homelessness issues is required.
Demonstrate skills in: Excellent written and verbal communication skills is required. Demonstrates the ability to work in collaboration with a variety of service providers. Experience working with individuals from diverse ethnic and economic backgrounds required.
Driving Required: YES Agency Vehicle: NO Employee’s Own Vehicle YES
Active Driver License in good standing required upon hire and throughout employment
Physical and TB Required: YES
ADA COMPLIANCE
Physical Ability: Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials.
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors. Some tasks require the ability to perceive and discriminate depths. Some tasks require visual perception and discrimination. Some tasks require oral communications ability.
Environmental Factors: Tasks are regularly performed with potential exposure to adverse environmental conditions, such as strong odors, fumes, dusts, wetness, humidity, machinery, and toxic/poisonous agents.
