What are the responsibilities and job description for the Behavioral Health Responder Tier 1 position at Community Safety Department?
Position Summary
Respond in person or by phone to requests for assistance with individuals experiencing issues with mental and behavioral health, inebriation, homelessness, addiction, chronic mental illness as well as other issues that do not require police or EMT response.
This is a safety sensitive position subject to random drug/alcohol testing.
Work under potentially abusive, hazardous or emergency conditions
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience And Additional Requirements
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Bachelor's degree from an accredited university or college; and
Two (2) years experience in social services or health related field.
Possession of any of the following licenses or certifications preferred: Licensed Bachelor of Social Work (LBSW), Licensed Alcohol and Drug Abuse Counselor (LADAC), Certified Community Health Worker (CCHW) or Certified Peer Support Worker (CPSW)
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
Successful completion of a security background check conducted by the Criminal Justice Information Services (CJIS) of the Federal Bureau of Investigations (FBI)
Work flexible hours, including evenings and weekends as required.
Bilingual (Spanish/English) preferred.
Preferred Knowledge
- Crisis Intervention techniques
- Linkages and referrals to social services
- Navigation of criminal justice system
- Motivational Interviewing
- Knowledge and skills in computer, word, excel, etc. Use spreadsheets and databases
- Knowledge of local resources and service providers
- New Mexico mental health laws
- Pertinent Federal, State, and local laws, codes and regulations
Preferred Skills & Abilities
- Work collaboratively with others
- Work effectively during crisis situations under extremely stressful conditions
- Prepare clear and concise reports
- Maintain confidentiality of client reports
- Communicate clearly and concisely
- Manage time effectively to meet deadlines for multiple priorities
- Work independently displaying good judgment and problem-solving skills
- Establish and maintain effective working relationships with those contacted in the course of work
- Perform the essential functions of the job with or without reasonable accommodation
- Research, analyze, and evaluate new service delivery methods and techniques