Business Resource Specialist - ESE

Seeking a qualified energetic, creative, and engaging individual to join our Employment Connection team. In this role, you will play a crucial part in job development, case management, and connecting CalWORKs public assistance recipients with employers in the Porterville area.Ideal candidate will possess:

• Public speaking skills required
• Proficiency in data entry
• Excellent written communication skills
• Strong mathematical abilities
• Exceptional marketing skills
• A talent for engaging with a diverse range of customers
  
  

Bilingual preferred.If you are ready to make a meaningful impact and assist others in achieving their employment goals, we invite you to apply.

SCOPE OF WORK:The purpose of this position is to provide Tulare County residents with career placement assistance. The incumbent of this position is responsible establish and maintain activities to develop, locate, and secure job openings for CSET/Employment Connection customers and market programs and coordinate job resources.ACCOUNTABILITIES:

• Matches job skills with applicant qualifications; refers qualified applicants to employers and conducts necessary follow-up with employers and customers to assist with job
• Develops Electronic Individual Employment Plans (IEP), Training Related Contracts and Task-Oriented Plans (e.g., Work Experience Contracts, Transitional Job Contracts, OJT Contracts, )
• Provides documentation of each customer's acquisition of skills, knowledge, and
• Collects customer timecards at their place of employment, processes all timecards with accuracy and documents and tracks number of hours
• Ensures all training occurring in a workplace is monitored and evaluated based on safety, labor laws, adequate supervision, positive work ethics, adherence to the formalized training plan and the OJT
• Initiates and maintains ongoing personal contacts with a variety of business and industry representatives and job placement/training agencies to promote programs for participant placement; makes cold calls to potential employers; explains the benefits and employment support services provided by programs to employers, including addressing employer's special
• Researches Internet, newspapers, agencies, and other resources for job leads; locates jobs for customers; collects data from employers related to job orders including job requirements and
• Assists customers in preparing job search portfolio; provides job search/career information workshops and presentations; arranges for interviews; provides labor market and community resource
• Monitors participant performance on the job and counsel participants when job performance is not satisfactory; works with participants to improve job performance and gain necessary job skills or reviews other employment options; maintains contact with employers during the participants' employment and reports results to appropriate
• Collects, organizes, and analyzes information about individuals through records, tests, interviews and professional sources, to appraise their interests, aptitudes, abilities and personal characteristics for vocational
• Maintains case management files, documents contact with customers, employers, school staff and other partners and provide all required documentation in a timely
• Prepares and modifies documents including correspondence, reports, memos and
• Serves as a customer liaison responding to customer problems, questions or concerns and coordinates with the proper agency personnel to provide timely and accurate answers for the
• Follow-up with customers and agencies as appropriate to document use/success of
• Provides documentation to partnering
• Inputs accurate and complete data for all contacts with customers and business outreach into
• Facilitates one-to-one counseling, case management, orientations and workshops to assist in preparation for job readiness, assist with resume building and help participants navigate CalJOBS or other job search
• Remains updated on program requirements and regulations affecting participants and
• Refers customers to other CSET program resources as
• Performs other duties including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and
• Participates in outreach events, job fairs and meetings with partner agencies as
• Participates in training and professional development to build required knowledge for the
  
  

SKILLS & ABILITIES:

• Ability to uphold company principles and practices to the highest degree and represent the agency in a professional
• Possess marketing skills necessary for job development and customer
• Provide exceptional customer service for individuals from various backgrounds that includes efficient, precise, and courteous communication in a dignified
• Ability to speak effectively with groups of customers or employees of the
• Respond to inquiries and concerns in a timely and professional
• Maintains a valid Driver's License and acceptable driving
• Complies with professional ethical
• Ability to develop and maintain effective working relationships with employers, co-workers, members of other agencies and the general
• Ability to deal with customers and employers in a calm, professional, friendly and patient
• Knowledgeable of modern office procedures and methods, is proficient in use of computer, Windows operating system including Microsoft Office applications (Word, Excel, and Access) and program data
• Possess communication skills, research abilities, flexibility and an ability to work well with
• Ability to read and interpret
• Ability to write routine reports and
• Knowledge of local labor market and employer
• Possess excellent organizational skills and attention to
• Possess in-depth knowledge of all aspects of the various company programs and the ability to communicate policy information in a clear and detailed
• Must be able to work under pressure and can work with different types of
• Ability to work effectively with minimal
• Ability to communicate effectively both verbally and in written
  
  

WORK CONDITIONS & ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed typically in an office setting.

• Must be able to travel typically within Tulare
• Must be able to sit, walk and stand for long
• Must be able to bend, stoop and
• Must be able to exert physical effort in light to moderate work involving lifting, carrying, pushing, and
• Must be able to read, understand, and explain various forms and written material
  
  

It is our company policy to conduct fingerprint testing with each employee upon hire if they are assigned to work with our agency. Fingerprint status is a condition to employment with C-SET. Information obtained is kept confidential. Fingerprinting is obtained prior to job assignment and does not constitute an offer of employment.