CSET is currently hiring for a Business Resource Specialist to fill an open position in the Expanded Subsidized Employment (ESE) program at our Porterville Employment Connection office.
Seeking a qualified energetic, creative, and engaging individual to join our Employment Connection team. In this role, you will play a crucial part in job development, case management, and connecting CalWORKs public assistance recipients with employers in the Porterville area.
Ideal candidate will possess :
- Public speaking skills required
- Proficiency in data entry
- Excellent written communication skills
- Strong mathematical abilities
- Exceptional marketing skills
- A talent for engaging with a diverse range of customers
Bilingual preferred.
If you are ready to make a meaningful impact and assist others in achieving their employment goals, we invite you to apply.
SCOPE OF WORK :
The purpose of this position is to provide Tulare County residents with career placement assistance. The incumbent of this position is responsible establish and maintain activities to develop, locate, and secure job openings for CSET / Employment Connection customers and market programs and coordinate job resources.
ACCOUNTABILITIES :
Matches job skills with applicant qualifications; refers qualified applicants to employers and conducts necessary follow-up with employers and customers to assist with jobDevelops Electronic Individual Employment Plans (IEP), Training Related Contracts and Task-Oriented Plans (e.g., Work Experience Contracts, Transitional Job Contracts, OJT Contracts, )Provides documentation of each customer's acquisition of skills, knowledge, andCollects customer timecards at their place of employment, processes all timecards with accuracy and documents and tracks number of hoursEnsures all training occurring in a workplace is monitored and evaluated based on safety, labor laws, adequate supervision, positive work ethics, adherence to the formalized training plan and the OJTInitiates and maintains ongoing personal contacts with a variety of business and industry representatives and job placement / training agencies to promote programs for participant placement; makes cold calls to potential employers; explains the benefits and employment support services provided by programs to employers, including addressing employer's specialResearches Internet, newspapers, agencies, and other resources for job leads; locates jobs for customers; collects data from employers related to job orders including job requirements andAssists customers in preparing job search portfolio; provides job search / career information workshops and presentations; arranges for interviews; provides labor market and community resourceMonitors participant performance on the job and counsel participants when job performance is not satisfactory; works with participants to improve job performance and gain necessary job skills or reviews other employment options; maintains contact with employers during the participants' employment and reports results to appropriateCollects, organizes, and analyzes information about individuals through records, tests, interviews and professional sources, to appraise their interests, aptitudes, abilities and personal characteristics for vocationalMaintains case management files, documents contact with customers, employers, school staff and other partners and provide all required documentation in a timelyPrepares and modifies documents including correspondence, reports, memos andServes as a customer liaison responding to customer problems, questions or concerns and coordinates with the proper agency personnel to provide timely and accurate answers for theFollow-up with customers and agencies as appropriate to document use / success ofProvides documentation to partneringInputs accurate and complete data for all contacts with customers and business outreach intoFacilitates one-to-one counseling, case management, orientations and workshops to assist in preparation for job readiness, assist with resume building and help participants navigate CalJOBS or other job searchRemains updated on program requirements and regulations affecting participants andRefers customers to other CSET program resources asPerforms other duties including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies andParticipates in outreach events, job fairs and meetings with partner agencies asParticipates in training and professional development to build required knowledge for theSKILLS & ABILITIES :
Ability to uphold company principles and practices to the highest degree and represent the agency in a professionalPossess marketing skills necessary for job development and customerProvide exceptional customer service for individuals from various backgrounds that includes efficient, precise, and courteous communication in a dignifiedAbility to speak effectively with groups of customers or employees of theRespond to inquiries and concerns in a timely and professionalMaintains a valid Driver's License and acceptable drivingComplies with professional ethicalAbility to develop and maintain effective working relationships with employers, co-workers, members of other agencies and the generalAbility to deal with customers and employers in a calm, professional, friendly and patientKnowledgeable of modern office procedures and methods, is proficient in use of computer, Windows operating system including Microsoft Office applications (Word, Excel, and Access) and program dataPossess communication skills, research abilities, flexibility and an ability to work well withAbility to read and interpretAbility to write routine reports andKnowledge of local labor market and employerPossess excellent organizational skills and attention toPossess in-depth knowledge of all aspects of the various company programs and the ability to communicate policy information in a clear and detailedMust be able to work under pressure and can work with different types ofAbility to work effectively with minimalAbility to communicate effectively both verbally and in writtenWORK CONDITIONS & ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed typically in an office setting.
Must be able to travel typically within TulareMust be able to sit, walk and stand for longMust be able to bend, stoop andMust be able to exert physical effort in light to moderate work involving lifting, carrying, pushing, andMust be able to read, understand, and explain various forms and written materialIt is our company policy to conduct fingerprint testing with each employee upon hire if they are assigned to work with our agency. Fingerprint status is a condition to employment with C-SET. Information obtained is kept confidential. Fingerprinting is obtained prior to job assignment and does not constitute an offer of employment.
