CSET is currently seeking to hire a Senior Program Specialist to fill a vacant position in the Expanded Subsidized Employment (ESE) program located at our Porterville Employment Connection office.
The qualified candidate must be a motivated and knowledgeable individual who is willing to work with people from diverse backgrounds to join our Employment Connection team. This role will support program participants by providing case management, career coaching, and facilitating job readiness workshops to prepare individuals for job search in the Porterville area.
Ideal candidate must possess :
- Engaging qualities in Job Readiness Workshop Facilitation
- Proficiency in data entry
- Excellent written communication skills
- Strong mathematical abilities
- A talent for coaching individuals in exploring career paths
- Public speaking skills required
Bilingual preferred.
If you are prepared to make a significant impact and help others achieve their employment objectives, we encourage you to apply.
SCOPE OF WORK :
This position's purpose is to provide Tulare County residents with vocational counseling, supportive services, and career planning assistance. The incumbent is responsible for providing opportunities for potential customers in low-income communities to access WIOA Career Services and enroll in the ESE program.
ACCOUNTABILITIES :
Collects, organizes, and analyzes information about individuals through records, tests, interviews and professional sources, to appraise their interests, aptitudes, abilities and personal characteristics for vocationalMaintains case management files, documents contact with customers, employers, school staff and other partners and provide all required documentation in a timelyPrepares and modifies documents including correspondence, reports, memos andServes as a customer liaison responding to customer problems, questions or concerns and coordinates with the proper agency personnel to provide timely and accurate answers for theFollow-up with customers and agencies as appropriate to document use / success ofProvides documentation to partneringInputs accurate and complete data for all contacts with customers into agencyFacilitates one-to-one counseling, case management, orientations and workshops to assist in preparation for job readiness, assist with resume building and help participants navigateRemains updated on occupational and local labor market information, program requirements, and regulations affectingRefers customers to other CSET program resources as applicable via the internal referralCompiles and studies occupational, educational, and economic information to aid in making and carrying out vocational and educationalParticipates in outreach events and meetings with partner agencies asParticipates in training and professional development to build required knowledge for thePerforms other duties including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies andSKILLS & ABILITIES :
Ability to uphold company principles and practices to the highest degree and represent the agency in a professionalProvide exceptional customer service for individuals from various backgrounds that includes efficient, precise, and courteous communication in a dignifiedAbility to speak effectively with groups of customers or employees of theAbility to develop and maintain effective working relationships with employers, co-workers, members of other agencies and the generalAbility to deal with customers in a calm, professional, friendly and patientAbility to work under pressure and work with different types ofKnowledgeable of modern office procedures and methods, is proficient in use of computer, Windows operating system including Microsoft Office applications (Word, Excel, and Access) and program dataPossess communication skills, research abilities, flexibility and an ability to work well withAbility to read and interpretAbility to write routine reports andKnowledge of local labor market and employerPossess excellent organizational skills and attention toPossess in-depth knowledge of all aspects of the various company programs and the ability to communicate policy information in a clear and detailedAbility to work effectively with minimalAbility to communicate effectively both verbally and in writtenWORK CONDITIONS & ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. This position is typically situated in a standard office environment resulting in little exposure to the weather and requiring no unusual physical abilities.
Must be able to sit, walk and stand for longMust have the visual ability to perform detailed work at close distances (computer screens).Must be able to bend, stoop andMust be able to exert physical effort in light to moderate work involving lifting, carrying, pushing, andMust be able to read, understand, and explain various forms and writtenIt is our company policy to conduct fingerprint testing with each employee upon hire if they are assigned to work with our agency. Fingerprint status is a condition to employment with C-SET. Information obtained is kept confidential. Fingerprinting is obtained prior to job assignment and does not constitute an offer of employment.
