Deposit Operations Representative

Job Description

Job Title Deposit Operations Representative

General Responsibilities

Responsible for performing a variety of duties to support the deposit operations function; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.

Essential Duties

1. Performs a variety of duties to support the deposit operations function of which the following are illustrative:

a. Processes all types of bank deposit accounts, e.g., DDA, savings, certificates of deposit, etc.; verifies information and makes certain that accounts are properly established to ensure accurate record keeping.

b. Scans deposit account information onto the system.

c. Utilizes appropriate bank applications to research deposit account information; processes inquiries from customers, customer service personnel, and other bank departments.

d. Maintains various account records and miscellaneous information.

e. Balances and reconciles various deposit accounts; researches problems and makes correcting entries.

f. Prints deposit-related reports, notices, and checks.

g. Processes outgoing mail.

h. Receives calls from customers and provides information for deposit and electronic banking related inquiries and issues.

2. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.

3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.

4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Banks compliance with all regulatory requirements.

5. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel.

6. Responds to inquiries relating to his/her particular area, or to requests from customers, other Bank personnel, etc., within given time frames and within established policy.

Ancillary Duties

Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Basic Qualifications

Education/Training: A high school diploma or equivalent.

Skill(s): Moderate reading, writing, grammar, and mathematics skills; moderate interpersonal relations and communicative skills; visual and auditory skills.

Experience: A minimum of one (1) years related experience normally required.

Job Location

All levels

478 Ridgely St., Orbisonia, PA

Equipment/Machines

1. Telephone

2. Mail equipment

3. PC / Computer keyboard

4. Calculator

5. Fax machine

6. Copy machine

7. Printer

8. Scanner

Additional Information

Job No. N-01 Department Operations

Effective Date 07.2018 Current Revision

Approvals DLF