What are the responsibilities and job description for the Operations Representative I position at UGI Utilities, Inc?
Operations Representative I
Date: Jan 31, 2025
Location: Lock Haven, PA, United States, 17745
Company: UGI Corporation
Requisition Number: 25602
At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.
We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.
UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit our UGI Corporate sustainability page.
Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!
Job Summary
Provide office expertise through utilization of various company programs and Microsoft Office for the support of all departments in the Lock Haven area. Mainly supporting the OSS and Operations Departments (CPG Wide).
Duties and Responsibilities
- Warehouse ordering, capital jobs ordering, capital job completion notices, leak survey completion notices sent, and maintain system records following the various ADC processes. Track restoration cuts and enter orders for restoration billing.
- Complete timesheets in R2 for field personnel. Weekly after-hours duty roster formulation.
- Financial, reconciling Fiori Inbox Notification, Requisition entry and Concur reconciling for the Lock Haven office.
- Miscellaneous, ordering office supplies/equipment, filing, assisting in OSS projects, and other duties as assigned.
- Backup, learning and maintaining knowledge to be the backup for OSS offices CPG wide.
Knowledge, Skills and Abilities
- Technical Writing skills
- Strong Microsoft Office Application skills
- Strong written and verbal skills
- Organization
- Task Management; Multi-tasking
- Ability to effectively interact with fellow employees, customers, and general public; team player
- Problem solving abilities in emergency situations
- Ability to effectively read maps, service records, etc.
- Ability to convey ideas
- Use of company applications Utilisphere, DOJM, SAP, R2, Fieldglass, Esri platforms, Fiori, etc.
Education and Experience
- High School Diploma or Equivalent.
We offer comprehensive benefits, some of which are:
- medical, prescription, dental, vision, life insurance
- disability plans
- 401(k) matched savings plan
- paid vacation
- company stock purchase program
- wellness programs
- tuition reimbursement
- paid parental leave
- paid volunteer time
- adoption assistance
UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer. As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a). The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.
Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.
As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
