Youth Services Coordinator- KEY and Youth Services Program

Job Summary

Would you like to work for an organization where you make a difference?

The Youth Services Coordinator provides support and skill building services to youth ages 13 through 18, and their families. Services are designed to address the behavioral health needs of youth to maximize effective functioning within family, peers, and community in an age-appropriate manner assist youth in remaining within their homes, schools and communities. Services include behavior intervention, crisis intervention, family training, skills training and development, and program development and administration.

The primary job duties are to assist in identifying a person’s skills, needs and interests, providing input into the design and implementation of the treatment plan, providing services to youth and families. This position will also collaborate with all programs at CSA to provide clinical support. The candidate must be well organized, ability to engage youth and family members, excellent verbal and written skills and have a general working knowledge of using an electronic medical record for treatment planning and progress notes. The YSC providers work with youth and their families on a weekly basis in the family home, community or office. The candidate must work a flexible schedule that may include day, evening and weekend shifts and hours to meet program needs and travel as necessary to provide service.

This position is scheduled Tuesday-Saturday, 10 am- 6pm to meet the needs of our members and families.

Essential Duties and Responsibilities

Employees are expected to engage at all times to live the agency Mission, Vision, and Values. Employees promote MVV among team and staff actions as an essential part of their work.

• Values each individual as unique with their own talents, beliefs, and ideas. Act without bias towards any individual and show support for their strengths.

• Intentionally plans and prepares for challenges and adapts to changes as they arise. Welcomes new ideas. Shows respect for others and uses active sharing and listening to find solutions

• Works as a team by communicating clearly and listening effectively. Establishes shared goals and expectations and works collectively to meet them. Shares a responsibility with others to uphold tolerance and embrace differences.

• Communicates with clear intentions, acts with positive regard, remains accountable for your own actions, and is personally committed to helping others do the right thing in a reliable way.

All employees at Community Support Advocates are expected to uphold a minimum standard of behavior. These expectations are relevant to employees at all levels of operation.

• Attends intra-agency and department meetings and participates in on-going in-service education opportunities

• Completes required paperwork and written reports

• Identifies issues and alternative solutions, foresees the impact and implications of decisions, and anticipates problems

• Works effectively and collaboratively within a team, demonstrates flexibility and works cooperatively with others to achieve shared goals

• Works Regular and Reliable hours

• Completes required training as scheduled

• Promotes the growth and recovery of all individuals receiving services through CSA

• Utilizes teamwork and creativity to provide quality support services to individuals served

• Partners with individuals to meet personal, program and agency outcomes; monitors, and documents individual and agency outcomes

• Any other duties as assigned by management

The role of Youth Service Coordinator is clearly defined by a set of responsibilities which provide members with the best possible services available.

· Coordinates, facilitates and monitors the Interdisciplinary Team planning process and assures appropriate implementation of the plan

· Assist youth in securing all benefits they may be eligible for and linking them to supports within their communities

· Assists the youth, their families and guardians in maximizing their abilities for self-direction by supporting them and empowering them to their greatest extent possible

· Works as a liaison with collateral systems to resolve conflict, advocate for youth rights and follow-up with specific problem outcomes

· Obtains and maintains data for Quality Assurance measures, partners with individuals to meet personal and agency outcomes; monitors, and documents individual and agency outcomes; and ensures contract compliance by meeting consumer contact requirements.

· Conducts routine, effective, and consistent communication with youth/guardians, providers/parents, team members/peers and supervisor;

· Identifies issues and alternative solutions, foresees the impact and implications of decisions, and anticipates problems.

Supervisory Responsibilities

The Youth Service Coordinator is directly responsible to and supervised by the Team Leader of KEY/Youth Services. The Youth Service Coordinator does not have any specific supervisory responsibilities

Travel Requirements

Travel is required as needed to the service location. Visits can occur in the Individual/family home, community setting, or office. Service location is usually determined based on both Individual/family choice and program requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. This person must qualify with the company’s underwriter as an insurable driver and possess legal driving privileges in the State of Iowa. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This person must possess the ability to: work alone and with limited supervision, manage time effectively to meet deadlines review multiple standards, and interpret information and be detail oriented. The individual must clear annual background checks including, but not limited to, criminal, abuse and Office of Inspector General. Must comply with accepted professional standards.

Education/Experience: Must have a Bachelor’s degree in social sciences plus 1 year of experience as a Behavioral Health Intervention Specialist or 20 hours in child mental health or a Bachelor’s degree in a non-social science field plus 2 years of experience as a Behavioral Health Intervention Specialist, or 30 hours training in child mental health.

Nurses must have at least three years of experience in the delivery of nursing or human services to the population group; others must have a minimum of one year of experience in the delivery of human services, specific to the needs and abilities of the population served.

Personal Qualities

Ability to communicate effectively to customers and employees of the organization while demonstrating a high level of motivation. Demonstrate a high level of detail orientation and organization. Possess good problem-solving skills and be able to follow through with assignments. Ability to read and interpret documentation, analyze and interpret data, use routine computer programs, to develop routine reports, and to handle non-routine crisis situations. Must be able to use a Trauma informed and strengths based approach with youth and families.

Certificates, Licenses, Registrations

This person must be certified free of communicable diseases by a medical professional.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, stand and walk. The employee is occasionally required to climb stairs. The employee may occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: From $17.83 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• West Des Moines, IA 50266: Relocate before starting work (Required)

Work Location: In person

Salary : $18