What are the responsibilities and job description for the Branch Manager position at Community Trust Credit Union?
Are you passionate about making a difference in people's lives? Do you thrive in a fast-paced, team-oriented environment? CTCU is looking for dynamic, high-energy individuals to join our growing team as a Branch Manager. At CTCU, we've been serving our members for over 90 years, with a relentless commitment to exceptional service. While we constantly evolve to meet the changing needs of our members, one thing remains constant: our dedication to providing an outstanding member experience. We're seeking energetic leaders who share this commitment and are excited to help us continue this legacy.
As a Branch Manager at CTCU, you'll have the opportunity to:
Lead and Inspire: Manage a talented team focused on delivering excellent service and meeting goals. You'll provide guidance, mentorship, and coaching to help your team members grow and succeed.
Drive Member Success: Help members with their everyday banking needs and ensure they receive the best possible experience. You'll work directly with members, solving problems and making a positive impact on their financial lives.
Oversee Operations: Manage daily branch operations to ensure efficiency and effectiveness. You'll hire, train, and support your team, making sure they have the tools and training they need to excel.
Create a Collaborative Culture: We're looking for someone who thrives in a team environment, working alongside others to drive innovation and seamless member experiences.
What makes a great Branch Manager at CTCU?
Strong Leadership: You're someone people want to work with. You lead with integrity, inspire trust, and build lasting relationships with both your team and members.
Organizational Skills: You're a strategic thinker who can prioritize and delegate effectively while maintaining flexibility and adaptability in a constantly changing environment.
Business Acumen: You have a keen sense for business development, know how to leverage the talents of your team, and have a knack for identifying new opportunities for growth and improvement.
Tech-Savvy: You embrace technology and stay ahead of the curve in a rapidly changing digital world. You're excited about helping others navigate new tools and resources.
What we're looking for:
- A passion for innovation and an enthusiasm for digital tools and technology.
- At least 3 years of management experience in a fast-paced, sales, and service-driven environment.
- At least 1 year of credit union or banking experience in a leadership role.
Compensation & Benefits:
Budgeted starting rate: $69,265/annual. This position is eligible for a sales-based incentive and annual bonus.
This role is eligible for the following benefits:
Paid Time Off
- Generous Paid Time Off
- Health Time
- Personal/Birthday Day each year - eligible after first year of employment
- Bereavement Time
Health/Medical - Eligible first of the month following one full month of employment
- Medical insurance with HMO and PPO plans to choose from
- Dental and Vision insurance
- Flexible Spending Account
- Short and long term disability insurance, life and AD&D insurance
- Tuition Reimbursement - eligible after one full year of employment
Retirement Savings:
- 401(k) Retirement Savings Plan - eligible to participate in after one full month of employment.
- Matching Contributions after 1000 hours of service, 21 years of age and six months of employment. You may begin your contribution on the first pay period of the calendar quarter after one full month of employment. Entry is quarterly.
- Safe Harbor contributions. CTCU provides every eligible employee a contribution of 3% of compensation. In order to participate in the employer contributions under Safe Harbor, you must be 21 years of age, have 12 months of service and work at least 1,000 hours during that 12 months. Safe Harbor funds are 100% vested and employees who have met eligibility requirements are eligible to receive the Safe Harbor contribution by completing one hour of service. Safe Harbor entry is semi-annually.
Equal Opportunity Employer:
Community Trust Credit Union (CTCU) is an Equal Opportunity Employer. We fully comply with the requirements and spirit of the law regarding equal opportunity in all aspects of employment. CTCU ensures that there is no discrimination based on race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge), criminal or arrest history (unless job-related), crime victim status, or any other protected characteristic in recruitment, selection, training, promotion, termination, or any other terms and conditions of employment.
At CTCU, we are proud to foster an engaged and inclusive culture and remain committed to ensuring equal employment opportunities in all hiring and employment decisions. We are dedicated to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in our employment practices, services, programs, and activities. If you require reasonable accommodation to participate in the job application or interview process, please contact our Human Resources team at humanresources@ctcu.org.
If you're ready to take on a leadership role that makes an impact and you're excited about shaping the future of financial services, we want to hear from you! Apply today and tell us why YOU are the perfect fit for our team.
Salary : $69,265
