What are the responsibilities and job description for the MEMBER EXPERIENCE REPRESENTATIVE/RECEPTIONIST position at Community Trust Credit Union?
Are you looking for an amazing sales and customer service job with daytime hours, paid holidays and terrific benefits?
Some of our fabulous benefits include paid time off, flexible schedule, health insurance, dental insurance, vision insurance, retirement plan and tuition reimbursement. And, to top it off, CTCU is a great place to work!
Join the CTCU team! Community Trust Credit Union (CTCU) is looking for a Member Experience Representative / Receptionist with customer service, reception and admin backgrounds to work full-time at our Admin Center. We are looking for individuals, just like you to be available Monday through Friday from 8 : 30am to 5 : 30pm and 8 : 30am to 1 : 30pm on Saturdays. Our full-time employees usually work about 38 to 40 hours per week.
Member Experience Representative / Receptionist Qualifications and Experience :
The Member Experience Representative / Receptionist is responsible for representing the credit union in a professional manner when greeting employees, vendors, members and the general public in person and on the phone. Providing the appropriate service and / or ensuring that they are directed to the appropriate person, who can provide them with assistance. The MXRI / Receptionist will also conduct teller transactions at the Operations Center.
Basic Expectations for Member Experience Representative / Receptionist :
- Greets employees, vendors and public when they enter Operations Center. Determines their needs and directs them to the appropriate person. Answers phone and directs callers to the appropriate person. Assist with general inquiries and provide friendly professional service.
- To complete receptionist / administrative tasks including preparing and sorting all incoming and outgoing mail.
Some of the things we look for in a Member Experience Representative / Receptionist are :
Compensation & Benefits :
Budgeted starting hourly rate : $16 / hour.
This role is eligible for the following benefits :
Paid Time Off
Health / Medical - Eligible first of the month following one full month of employment
Retirement Savings :
Equal Opportunity Employer :
Community Trust Credit Union (CTCU) is an Equal Opportunity Employer. We fully comply with the requirements and spirit of the law regarding equal opportunity in all aspects of employment. CTCU ensures that there is no discrimination based on race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge), criminal or arrest history (unless job-related), crime victim status, or any other protected characteristic in recruitment, selection, training, promotion, termination, or any other terms and conditions of employment.
At CTCU, we are proud to foster an engaged and inclusive culture and remain committed to ensuring equal employment opportunities in all hiring and employment decisions. We are dedicated to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in our employment practices, services, programs, and activities. If you require reasonable accommodation to participate in the job application or interview process, please contact our Human Resources team at humanresources@ctcu.org.
As part of our hiring process, Community Trust Credit Union (CTCU) requires a background check to ensure the safety and security of our employees, members, and operations. By submitting this application, you consent to a comprehensive background check, which may include, but is not limited to, criminal history, employment verification, credit history, bondability, education verification, and reference checks. Any information obtained through the background check will be considered in relation to the job requirements and in accordance with applicable laws. CTCU is an Equal Opportunity Employer and will not discriminate against applicants based on the results of the background check unless it is job-related or prohibited by law.
Salary : $16
