Associate Day Services Manager

Title: Day: Associate Day Services Manager

Location: 37 Everts Avenue

Type of Employment: Benefited Full Time

Schedule: Monday-Friday 7:30am-4:00pm, Some flexibility required

POSITION CONCEPT:

The Associate Day Services Manager (ADSM) core responsibilities begin with actively participating in the planning process of Life plan meetings and developing a person specific Staff Action Plan.   They will be responsible to work in conjunction with or in advocacy of each program participant to develop engaging activities to promote having fun while building life skills and relationships based on their likes, interests and personal outcome measures within their Life Plans. The ADSM is a supervisory position.  They will be responsible for the oversight of direct assistance with scheduling, staffing, training and interviewing employees.  They will track/document daily/monthly/annual progress for each person’s chosen Personal Outcome Measures (POMS)/Goals.  This position plays a key role in staff development through coaching, supporting and role modeling positive core competencies and person centered approaches to the Day Direct Support Professionals.  This position reports directly to the Day Services Manager (DSM) and works alongside other key clinical supports.

POSITION RESPONSIBILITIES:

The ADSM will:

1.            Work in conjunction with DSM, as a representative of CWI, the Day Services Team, and person served during Life Plan meetings, special team meetings, and other clinically driven meetings.  Bring forward and communicate any team driven discussion points for proactive person specific approaches.

a.      Member to person served circle of support. Develop positive working relationships with person served, their external team members, and advocates/guardians to promote positive life experiences consistent with person served values and open communication.

1.  Work in conjunction with or in advocacy of the person served to develop and implement comprehensive Staff Action Plans, POMS/Goals and engaging activities to promote having fun while building life skills and relationships based on their likes, interests and personal outcome measures within their Life Plans.
2. Work in conjunction with DSM, DSPs, and people served to plan and coordinate meaningful, fun, and interesting activities. Encourage each person and program team to bring forward and try new opportunities and ideas.   Activity settings may include, but are not limited to: within program, outdoors, immersed in the community, and/or volunteering opportunities.

a.      Work with DSM and other clinical supports (BIS, HSS, HSSA, PT, OT, Clinic Counselors) in the site to create a barrier free environment, rich with choices, meaningful activities, and interests reflected in a therapeutic manner with a group setting.

b.      Plan, schedule, and provide support when needed during active programming and/or during community integration.

c.      Provide coverage for vacations, leaves of absence etc. for direct support as needed.

4.      Directly support and preserve the dignity and well-being of each person in their daily routine; activities may include, but are not limited to, dining support, lifting, repositioning, assisting in ambulation, crisis/ safety assistance through physical intervention according to behavior plan, first aid, CPR, medication administration (AMAP) and transportation of participants.

a.      Directly guide, encourage, and support participants to improve, increase or maintain their skills in communication, mobility, physical fitness/health, volunteer opportunities, community inclusion, personal care, and in the use of their self-calming or coping strategies.

b.      Provide individualized levels of supervision as written within each participant’s individualized plans.

1. Role model proactive core competencies, person-centered approaches for program DSPs and coach/support when communicating any concerns/observations.  Have open communication with DSM and DSPs to gather feedback for each program participant and their success/progress, and attain suggestions for new goal directions.

a.      Have an affinity for working with people. Must have ability to understand and adjust personal working/communication style to enhance/develop positive and mutually respectful relationships with individuals with intellectual, developmental disabilities, and co-occurring diagnoses.

b.      Participate in the interview, program orientation and support mentorship process for new employees.

1. The ADSM is a member of each person’s support team.  Their feedback and observations are key factors to a program participant’s success.  They will communicate any person specific observations such as, but not limited to, medical/health, day-to-day progress, behavioral/crisis updates to the program DSM, clinical supports, and other key members of the team.
2. The ADSM is responsible for the implementation of and maintenance of each person’s electronic documentation.  They will complete weekly, monthly and annual progress reports contemporaneously. Ensure each person’s electronic database is current and accurate. The ADSM will work alongside key team members to attain important, up to date and mandatory paperwork.

a.      Run reports in the Electronic Medical Records (EMR) system AWARDS to ensure electronic signatures captured contemporaneously.

b.      Complete additional AWARDS reports as assigned.

1. The ADSM must be able to support people safely in any area of their day-to-day needs.  They must be able to complete and successfully pass initial training and certification (and subsequent re-certification as mandated) including, but not limited to, the following mandated areas: First Aid / CPR certification, Medication certification (AMAP), Strategies for Crisis Intervention and Prevention (SCIP)/SCIP-R training, and have a valid driver’s license for driving vans/metros.

a.      Are responsible for their part of any in-service training and person specific training.

b.      Participate in committees within program, within agency, or representing CWI. 

c.      With specialized certificates may deliver individualized trainings such as but not limited too: SCIPR, First Aid and CPR.

1. The ADSM will work in conjunction with the DSM to ensure safe staffing practices by overseeing daily staff assignments, trainings, and approved time off schedules; offering real time feedback when mentoring new employees and having open communication with DSM regarding feedback for employee evaluations.
2. The ADSM must have a valid driver’s license.  They will be responsible for the safe transport of program attendees during the day to/from outing activities.  When requested, they will carryover support for the transportation- to and from home during key transit times as assigned.
3. The ADSM with work in conjunction with the DSM and other clinical supports to oversee the completion and implementation of Plans of Corrective Action (POCA).
4. The ADSM will work in conjunction with the DSM to review and audit programmatic maintenance to include but not limited too: Kronos, progress notes, fire drill plans and critiques.  They will assist in the oversite of program monetary budgets and program participant’s monetary budgets.

a.      Ensure safe and well-maintained program site and vehicle(s).  Communicate and schedule when repairs are required.

1. The ADSM Facilitator will abide by the Code of Ethics for Direct Support Professionals within the structure of CWI’s policies and procedures.
2. Actively cooperate with the President/CEO and other staff members in a joint endeavor in achieving the mission statement of CWI. Perform other duties and responsibilities as requested by the CEO and Management Team.

POSITION QUALIFICATIONS:

The minimum requirements will be a High School Diploma with at least 5 years of experience working with people with developmental disabilities.  Bachelor’s degree preferred with at least 2 years’ experience working with people with developmental disabilities. Must be capable of handling all responsibilities outlined in the job description to include assuming a leadership role, scheduling, training, coaching, problem solving, and accountability for quality service provisions.  Must also meet standard driving requirements and able to attend and complete all necessary trainings as required for this position.

EEO Statement: CWI is an Equal Opportunity Employer, and supports Diversity, Equity and Inclusion in its hiring and employment practices, so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions, citizenship or immigration status or any other factor prohibited by law.444