What are the responsibilities and job description for the Field Services Engineer position at Comp-Ray, Inc.?
Company Description
Comp-Ray, Inc. is a multifaceted medical imaging distributor and service provider of diagnostic imaging equipment. With a focus on providing the highest quality service and equipment in the medical imaging industry, CompRay has a long history of serving customers ranging from large hospital groups to small private practices. Over the past 40 years, CompRay has expanded from a local service and sales organization to a multi-state company with field service engineers and account managers across various states.
Role Description
This is a full-time remote role for a Field Services Engineer at Comp-Ray, Inc. The Field Services Engineer will be responsible for daily tasks related to field service, troubleshooting technical issues, providing technical support, performing preventive maintenance, and delivering exceptional customer service to clients.
Qualifications
Comp-Ray, Inc. is a multifaceted medical imaging distributor and service provider of diagnostic imaging equipment. With a focus on providing the highest quality service and equipment in the medical imaging industry, CompRay has a long history of serving customers ranging from large hospital groups to small private practices. Over the past 40 years, CompRay has expanded from a local service and sales organization to a multi-state company with field service engineers and account managers across various states.
Role Description
This is a full-time remote role for a Field Services Engineer at Comp-Ray, Inc. The Field Services Engineer will be responsible for daily tasks related to field service, troubleshooting technical issues, providing technical support, performing preventive maintenance, and delivering exceptional customer service to clients.
Qualifications
- Field Service and Technical Support skills
- Troubleshooting expertise
- Experience in conducting Preventive Maintenance
- Strong Customer Service abilities
- Excellent communication skills, both written and verbal
- Ability to work autonomously and remotely
- A background in medical imaging or related field is a plus
- Bachelor's degree in Engineering or related field
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