What are the responsibilities and job description for the Computing Systems Tec 2 position at COMPA Industries, Inc.?
The Service Desk Technician provides day-to-day technical support to employees, both locally and remotely, ensuring the stability and efficiency of network infrastructure, desktop systems, and related hardware and software. Primary responsibilities include responding to and resolving technical issues, installing and configuring desktop and mobile systems, troubleshooting workstation and network connectivity problems, and supporting users in a heterogeneous environment. The technician will also test and evaluate commercial and Laboratory-developed software to ensure quality and functionality, maintain passwords and data integrity, and uphold file system security. Additionally, the role requires the ability to effectively communicate complex technical information to both technical and non-technical users while recommending hardware and software solutions, including upgrades and new acquisitions.
Salary : $27 - $32
