What are the responsibilities and job description for the Veterinary Front Office Manager position at Companion Animal Hospital?
Company Overview
Companion Animal Hospital is a full-service, privately owned veterinary hospital located in Bellevue, Washington. Since 1998, we have been dedicated to providing exceptional veterinary care, with a focus on preventive medicine to ensure the health and well-being of our patients.
Summary
The main goal of the Front Office Manager is to oversee all front office duties, as well as serving as a client service rep on the floor. Duties include receiving clients and patients, answering phones, scheduling appointments and procedures, performing clerical duties relating to patient care and treatment, act as a liaison between our clients and the medical staff, and provide support to all departments.
Management duties include ensuring excellent client service, smooth and efficient client/patient flow, front office organization, employee supervision and scheduling, hiring and training, and much, much more.
The right candidate should have veterinary front office experience, a level head, excellent communication skills, be able to multitask with strong attention to detail, and work well in a fast paced, emotionally charged, and sometimes stressful environment.
This position requires basic computer skills, a working knowledge of the standard procedures, veterinary records and medical terminology, used in a veterinary hospital, a Veterinary Medication Clerk certification to be obtained within 6 months of employment, and a willingness to experience and learn new things.
Previous veterinary and/or management experience is required. Salary is DOE and negotiable, benefits include medical, dental, vision, life, simple IRA with match, PTO, paid continuing education, uniform allowance, pet benefits, and more.
We will be accepting applications for this position through April 16.
Job Type: Full-time
Benefits:
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
Work Location: In person
