What are the responsibilities and job description for the Veterinary Client Service Representative/Receptionist position at Companion Veterinary Clinic?
We are a busy and rapidly growing practice seeking a part-time or full-time veterinary receptionist to join our general practice and urgent care teams! Our clients are both new and longstanding and we provide care for many types of patients, including cats, dogs, rabbits, pocket pets, birds, reptiles, zoo animals, wildlife, and many more. We are looking for someone with a strong work ethic, ability to multitask, excellent time management skills, and that can work well in a team environment. This candidate should be committed to building and strengthening the client-patient-practice relationship with the friendliness and care that our clients can count on.
Responsibilities include, but are not limited to:
- Manage multiple phone lines simultaneously.
- Greet clients with friendly attitude, distribute paperwork as needed, collect payment and deposits.
- Communicate with clients via phone and email regarding callbacks, confirmation calls, scheduling appointments, and prescription refill requests.
- Accurately maintain electronic medical records, including scanning and attaching medical forms/records to chart.
- Educate clients in general inquires on pet health and services offered at Companion Veterinary Clinic.
Requirements:
- Proficient computer skills, typing.
- Able to multi-task in a fast-paced environment.
- Detail oriented, reliable, and honest.
Experience:
- 1 year minimum as veterinary assistant or veterinary client service representative
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Overtime
- Weekends as needed
Experience:
- Veterinary: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Auburn, CA 95603 (Required)
Ability to Relocate:
- Auburn, CA 95603: Relocate before starting work (Required)
Work Location: In person
Salary : $17