What are the responsibilities and job description for the Front of House Manager position at Compass Group Careers?
Pay Grade: 12
Salary: $50,000 - $65,000
Other Forms of Compensation:
With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.
With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.
Job Summary
Job Summary:
The Front of House Manager, reporting directly to the General Manager, holds duties related to assisting with day to day operations in Company Clubs and Theater venue. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills.
Key Responsibilities:
- Schedules, trains, manages, and develops staff
- Manages budget and inventory
- Trains and supervises alcoholic beverage service
- Assists with catering events tied to shows
- Establishes beverage program and seasonal specials
- Purchases alcoholic and non-alcoholic beverages
- Manages culinary program in conjunction with WPC culinary and marketing team
- Maintains a positive working relationship with staff, venue client and production team
- Works with vendors to increase positive cost results
- Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results
- Oversees financial aspects of first class bar/concession stand operations
Preferred Qualifications:
- Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people
- Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
- Ability to keep track of large inventories and budgets
- Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends
- Have a quick grasp on what needs to be done and demonstrates a desire to lead
- Creativity while not overseeing the attention to detail
- Working knowledge of the business as well as has knowledge of the market
- Finance, Loss Prevention, and HR experiences
- Prefer a college degree and management experience, particularly in the beverage industry
- Certification in service training, alcohol service, safe food handling and first aid
- Experience with knowledge of all state and local alcohol laws
- Certified by the National Bar & Restaurant Management Association
- Open to working an events driven schedule
Apply to CCL today!
CCL is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at CCL are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
CCL maintains a drug-free workplace.
Req ID: 1400915
CCL Hospitality Group
Caitlin Pham
[[req_classification]]
Salary : $50,000 - $65,000
