What are the responsibilities and job description for the New Business Implementation Associate- Minneapolis, MN position at Compass Group Careers?
Starting pay: 68,000-73,000
Let’s talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.
Let’s talk about Perks!
At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry – One block from light rail transit– Dress for your Day – Canteen Avenue C (market) & Foodsby food delivery – Sporting event tickets frequently raffled off – Paid time off to volunteer for corporate sponsored events – Wellness programs … you get the idea!
Let’s talk about Opportunity!
As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you’ll fit right in!
Canteen One offers a variety of career opportunities, including:
- Customer Service
- Accounts Receivable / Consolidation Services
- Finance / Accounting
- Client & Account Management
- Vendor Relations / Operations
- Information Technology
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
An amazing opportunity to join Canteen One’s Implementation/Project team working with Fortune 500 clients on a national basis! Our Sales Transition Partner works with our National Sales Team and manages onboarding of new business through contract reviews, and establishes roll-out timelines and documentation with our National Sales Team, Canteen One Client Managers, and Clients.
Essential Duties & Responsibilities
- Facilitate weekly sales due diligence calls and follow-up with action items
- Partner with Canteen National Sales team to onboard new business
- Provide program requirements and conduct launch calls to roll out new business internally
- Manage projects & deadlines for new store openings, new client rollouts, and existing client program changes
- Evaluate project deliverables
- Track and report project status, completion, success metrics, issues, client satisfaction
- Communicate the client’s expectations to internal departments, and discuss alternative options/solutions
- Determine internal resource requirements of projects based upon project needs
- Provide new business project status updates to Canteen One Executive team
- Communicate directly with client contact regarding status, issues, delays, questions, etc.
- Provide project status summary reports and updates
- Track and report project metrics and issues
- Maintain accurate risk tracking documents
- Summarize the status for field partners on current projects and initiatives, and outline time and action
- Gather relevant information from a variety of technology sources and package in a professional medium
- Present via phone, webinar, or person-to-person/group meeting settings
- Run verification reports to ensure proper system setup
Qualifications
- Bachelor’s degree in business or related field, or equivalent of five years of service business experience with three years in project management, implementation, or account management
- Five years of business experience
- Preferred experience with project management, implementation, managing accounts, building relationships
- Excellent interpersonal communication skills
- Maintain positive internal and external work relationships
- Strong customer service orientation
- Strong conflict resolution and problem-solving skills
- Timeliness, accuracy, and ability to prioritize and organize business requirements and workload
- Intermediate Microsoft Excel experience required, i.e., calculations, VLookup
- Proficient with Microsoft Office Suite
- Experience with ERP programs (i.e., JD Edwards, Oracle, PeopleSoft, SAP) and report writer program strongly preferred
Apply to Canteen One today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates at Canteen One are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1396051
Canteen One
ISAAC Warren SMITH
