Demo

Medical Billing/Collections Specialist

Compass Laboratory Services
Memphis, TN Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 4/14/2025

Summary/Objective

Every time the laboratory tests a specimen, it generates a bill for payment against the requested laboratory testing. These bills are vital for reimbursement of laboratory services. There is a systematic procedure designed to manage the bills in conjunction with the outside billing company which begins with completion of testing until the payment of bills. The billing specialist assists with managing the efficiency of the billing system. The Billing Specialist is responsible for invalid billing information, and outside billing contact.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.Ensure all claims are submitted without errors by preparing affidavit documents and coordinating completion with clinics and account representatives.
2.Communicate with the billing company to resolve billing issues.
3.Simplify the billing procedures to facilitate fast and effective processing of the bills
4.Develop processes/workflows that optimize time and resources to improve effectiveness of the system
5.Receive feedback on the billing systems from the organizational heads and work on the suggestions
6.Reconcile the billing status with the invalid billing data
7.Perform other duties as directed by Management
8.Ensures confidentiality in billing procedures.
9.Obtain medical records or other requested information as requested by insurance companies.
10.Serve as billing liaison for medical, technical, and support services.
11.Other duties as assigned by leadership.

Competencies
1. Must have exceptional math skills.
2. Must have clear understanding of billing programs.
3. Knowledgeable about accepted accounting practices.
4. Must have excellent computer skills.
5. Knowledgeable about Microsoft Excel.
6. Must be detail oriented and highly organized.
7. Must have superior analytical skills.
8. Must have knowledge of universal billing codes relevant to industry.
9. Must be an efficient multi-tasker.
10. Must have excellent written and verbal communication skills.
11. Possesses the ability to work independently with little supervision.
12. Has the ability to manage stressful situations, particularly when closing out a month or a fiscal year.
13. Understand billing code systems such as ICD10 and CPT.
14. Positive attitude.

Supervisory Responsibility This position has no supervisory responsibilities.

Work Environment This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday.

Travel
Travel is not expected for this position.

Required Education and Experience
1. High School Diploma.
2. Prior experience as a billing clerk or billing supervisor.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • ICD-10: 1 year (Preferred)

Work Location: In person

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