What are the responsibilities and job description for the Outreach-Care Manager position at Compassionate Community Care?
Hello, Compassionate Community Care (CCC) is a prominent San Francisco-based Home Care agency. We are NOT a traditional Home Health company. Rather, we offer customized in-home consulting, planning, care management, and ongoing in-home caregiver services to primarily geriatric individuals who need help adapting their home to comfortably, sustainably function at home.
CCC is unique because we utilize both a traditional and holistic approach to patient care.
CCC is looking for a full-time Outreach/Care Manager to help market our services and provide in-home consulting services that include creating, implementing, and overseeing client care plans. This is a not a patient-treating job opportunity, so it is well-suited for a nurse looking for a break from direct patient care.
We need an individual with lots of energy and a great attitude, to help clients feel safe & comfortable with proposed care plans. The most successful candidate must be happy with marketing to potential referral sources AND potential clients.
Our office is located in San Francisco, and the vast majority of your day-to-day work will be in San Francisco.
A few details about the job:
- Thoughtfully assess clients' homes for safety, then create and implement a customized care plan that prospectively includes professional installation of adaptive equipment, crisis/emergency planning, and ongoing in-home caregiver visits
- Guide clients through the intake process
- Collaborate with professionals and home care teams to ensure proper plan implementation.
- Establish and maintain relationships with client referral sources to help grow CCC
- Identify, organize, and attend educational events as part of CCC marketing efforts
- Participate in a weekends/holidays on-call rotation, assisting clients during off-hours as needed
- Assist with training new caregivers on Hoyer Lift, gait belt, performing ADL's, etc.
- Act as client advocate with vendors, medical personnel, and families
Preferred Qualifications:
- Preferred bachelor’s degree in Gerontology or a relevant field
- Preferred RN or LPN/LVN nursing background, no current license required
- Demonstrable in-home geriatric care experience
- Prior caregiver training experience preferred
- Excellent interpersonal and communication skills
- Strong computer skills, proficient with social media and Microsoft Word, Excel, Outlook
- Excellent problem-solving skills
- Comfortable working with diverse cultural backgrounds
- Strong time management skills,
- Excellent multi-tasker and self-starter
- Proven successful marketing/outreach experience
This is a salaried position. We offer a very competitive compensation and benefit package which includes medical/dental/vision insurance, life insurance, 401K retirement program with employer matching, paid vacation, sick leave, etc.
Job Type: Full-time
Pay: $85,000.00 - $105,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Education:
- Bachelor's (Preferred)
Experience:
- Nursing: 2 years (Preferred)
- Marketing: 1 year (Preferred)
- Geriatric Care: 2 years (Required)
Work Location: In person
Salary : $85,000 - $105,000