Intake Coordinator and Medical Record Assistant Home Health

Intake Assistant Responsibilities:

• Helps patients/field clinicians by providing information, services, and assistance.
• Maintains medical supplies inventory and performs preventive maintenance to keep medical equipment operating.
• Verifies patient information by interviewing patients, recording medical history, and confirming the purpose of the start of care (SOC) visit and preparing charts (pre-admission and consent forms).
• Prepares patients for SOC by welcoming patient; confirming home address, name of the primary care physician, weight, and height; and completing patient history summary (Face to Face/F2F).
• Saves doctors, nurses, or medical practitioners time by helping with office procedures.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic coding, procedure coding, and keeping patient information confidential (HIPPA).
• Counsel patient/s by transmitting physician’s orders and questions in regards to specific medical conditions of the patient.
• Schedule/ plot clinician’s visits by verifying, planning the arrangement of the time/day for the patient/s for the Doctor of Physical Therapy, Registered Nurse, Occupational Therapy, Speech Therapy, and Medical Social Worker for home health visits.
• Maintains a safe, secure, and healthy work environment by establishing and following standards, procedures, and complying with legal regulations in the home health setting.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Serves and protects the practice by adhering to professional standards, Compassionate Home Health, LTD policies and procedures, and federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Medical Record Assistant Responsibilities:

• Ensures all contents necessary and required maintained in the patient medical record and required items completed. i.e. consents completed, all documents dated, signed etc.
• Ensures that faxed items such as lab work, orders and supporting documents (H&P, discharge summary op reports) etc. are transitioned into the patient medical record and in their appropriate sections.
• Processes, maintains, sends and tracks physician orders. Ensures orders back signed within appropriate time frames. If needed interacts with physician offices either by phone or in person to obtain signed orders.
• Obtains patient’s supporting documents like, After Visit Summary, Discharge Summary, etc. from physician’s offices, hospitals or other agencies on a monthly basis.
• Appraises supervisor of any delays and difficulty in obtaining orders so further delays are not experienced.
• Takes initiative to enhance record department procedures and capabilities.
• Develops organizational tools to facilitate and incorporate accountabilities for all medical records.
• Ensures safeguarding of medical records in accordance with the Privacy Act. Maintains HIPAA compliance regarding any patient and agency records.
• Works with Compliance officer and Supervisor with any record requests from regulatory agencies, subpoenas or patient/families.
• Provides back-up with answering phone calls and triaging to the appropriate individuals and/or departments.
• Promotes the agency philosophy and positive image when interacting with patient/families and physicians either over the phone or in person.
• As part of the team, performs other duties as assigned.

Regulatory Requirements:

• High school graduate
• AS degree/college degree preferred in administrative/business degree
• Health Care experience preferred
• Ability to organize, prioritize and multi-task
• Organized and a resourceful self-starter, strong and possess the ability to work in a team.
• Excellent observation, verbal, written and interpersonal communication skills
• Comfortable and proficient with computer use, i.e. Microsoft office suite as well as electronic medical record.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.
• Current CPR card.
• COVID-19 Vaccine with booster shot.
• Flu shot
• Current health certificate/physical examination and TB testing.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible schedule
• Life insurance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Roseville, CA 95678 (Required)

Ability to Relocate:

• Roseville, CA 95678: Relocate before starting work (Required)

Work Location: In person

Salary : $17