What are the responsibilities and job description for the Patient Care Coordinator position at Compassus?
Position Summary The Patient Care Coordinator is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the 6 Pillars of success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Patient Care Coordinator's primary function is to schedule patient services and coordinate with staff. Position Specific Responsibilities Schedules and appropriately documents patient schedules in a timely manner. Participates in coordinating care with management and patient interdisciplinary team. Provides effective communication to patients, staff members, other health care professionals, and referral sources. Responds to agency and patient needs in a professional and creative manner. Performs on-call responsibilities as assigned. Performs other duties as assigned. Education and/or Experience High school diploma or GED required. Experience with patient scheduling highly preferred. Prior customer service preferred. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Estimated salary range $15.00 - $26.26 / hour. Actual salary will vary by geographic location and experience. At Ascension at Home - Together with Compassus, our mission is to provide home health and infusion care to critically ill patients and their families with Compassion, Integrity, and Excellence. Our associates and colleagues are committed to keeping The Promise by delivering the highest quality of care, serving the needs of patients and families and spreading the stories of those whom they come into contact. Our goal is to provide the greatest possible comfort and care for those who experience one of life’s most intimate and challenging moments. The people that make up Ascension at Home - Together with Compassus are dedicated to compassionate care, clinical excellence and providing comfort and support to patients and their families. Our organization employs more than 7,000 Associates/Colleagues who provide a range of services and other resources to benefit patients and families. Our primary goals are to provide the highest quality care and service in the communities in which we operate and to be the employer of choice in those areas. If your work ethic and belief system aligns with ours and you would like to work in an inspiring and professional atmosphere, we encourage you to explore career opportunities with Ascension at Home - Together with Compassus.
Salary : $15 - $26
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