What are the responsibilities and job description for the Vehicle Service Representative position at Competition Auto Group?
About Us
At Competition Automotive Group, we believe our associates are our greatest asset. If you're looking for a career with an extraordinary company, we're the perfect choice. In this role, you'll handle inbound service calls and make outbound calls to our customers regarding the repair and servicing of their vehicles, scheduling service appointments, and notification of vehicle recalls and overdue service.
Responsibilities:
At Competition Automotive Group, we believe our associates are our greatest asset. If you're looking for a career with an extraordinary company, we're the perfect choice. In this role, you'll handle inbound service calls and make outbound calls to our customers regarding the repair and servicing of their vehicles, scheduling service appointments, and notification of vehicle recalls and overdue service.
Responsibilities:
- Make outbound and receive inbound customer calls and establish follow-ups with service appointments.
- Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
- Utilize dealership-specific service-related software.
- Make schedule vehicle service appointments for customers and answer questions regarding vehicle service-related issues.
- Be friendly, professional, courteous, and efficient when working with all customers and employees.
