What are the responsibilities and job description for the Office Assistant/ Dispatch position at COMPETITIVE PLUMBING & DRAINS INC?
Benefits:
- Competitive salary
- Health insurance
- Opportunity for advancement
We are a family-owned plumbing company looking for a dependable and motivated Office Assistant/ Dispatcher to join our team. While prior experience in dispatching or customer service is a plus, we are happy to train the right person. We're looking for someone who is committed to staying with us long-term and becoming a valued member of our close-knit team. If you're ready to grow with a family-oriented company and contribute to our success, we'd love to hear from you!
Dispatching:
Dispatching:
- Schedule and send out service calls to our team of plumbers.
- Keep in touch with technicians to make sure jobs get done on time.
- Update customers on their service status.
- Handle urgent calls and prioritize emergencies.
Office Assistance:
- Answer phone calls professionally.
- Handle customer questions and solve issues quickly.
- Keep accurate records of service calls, customer info, and job details.
- Perform general office tasks and data entry.
Qualifications:
- High school diploma or equivalent; additional education in plumbing and office administration is a plus.
- Previous experience in dispatching, customer service, or office administration preferred.
- Strong organizational skills and ability to multitask effectively.
- Excellent communication skills, both written and verbal.
- Proficiency with office software (e.g., Microsoft Office, scheduling software).
- Ability to stay calm and efficient under pressure.
- Friendly, professional demeanor and a customer-focused attitude.
What We Offer:
- Flexible Hours: Start part-time during training and will become full-time.
- Supportive Environment: Work in a friendly, family-oriented atmosphere.
- Growth Potential: Opportunities for career advancement within our growing company.
If you think you'd be a good fit, send us your resume and we'll be in touch!
Salary : $20