What are the responsibilities and job description for the External Care Manager position at Complete Care Careers?
Complete Care Management is seeking a compassionate and highly motivated External Care Manager to join our team in Essex County, NJ. This vital role focuses on building strong partnerships with healthcare providers, ensuring seamless transitions of care, and enhancing the patient and family experience.
Key Responsibilities:
- Collaborate with hospitals, physicians, and healthcare providers to coordinate patient admissions to Complete Care facilities.
- Act as the primary liaison between the facility and external partners, fostering strong relationships and trust.
- Assess patient needs and provide families with clear guidance on services and care plans.
- Ensure smooth transitions of care by addressing potential barriers and maintaining consistent communication.
- Cultivate and maintain referral source relationships to support census growth and positive community engagement.
- Educate referral partners on Complete Care’s services and programs.
- Monitor, analyze, and report metrics related to referrals and admissions.
Qualifications:
- Bachelor’s degree in healthcare, social work, or a related field preferred.
- Experience in care management, discharge planning, or a similar role in a healthcare setting.
- Excellent interpersonal, communication, and organizational skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Knowledge of skilled nursing and rehabilitation services is an advantage.
Why Choose Complete Care?
- Join a supportive and mission-driven organization dedicated to exceptional patient care.
- Opportunities for career development and professional growth.
- Competitive salary and benefits package.
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