What are the responsibilities and job description for the Bilingual Medical Office Receptionist position at Complete Care Partners, LLC?
We are seeking a bilingual (English and Spanish) receptionist to manage front desk operations efficiently. The ideal candidate will be the first point of contact for patients, ensuring a positive experience while handling administrative tasks with accuracy and professionalism.
Description
Job Summary:
We are seeking a bilingual (English and Spanish) receptionist to manage front desk operations efficiently. The ideal candidate will be the first point of contact for patients, ensuring a positive experience while handling administrative tasks with accuracy and professionalism.
Key Responsibilities:
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Answer and direct phone calls in both English and Spanish.
- Schedule appointments and manage the office calendar using electronic systems.
- Verify patient information, including insurance details, and update records.
- Assist patients with questions and provide information about office.
- Maintain confidentiality and comply with HIPAA regulations.
- Coordinate with medical staff to ensure smooth patient flow.
- Handle administrative tasks such as filing, scanning, and managing correspondence.
- Address patient inquiries and resolve concerns promptly and professionally.
Qualifications:
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- Fluency in English and Spanish (written and spoken) is required.
- Previous experience in a medical office or similar setting preferred.
- Proficiency in using electronic health record (EHR) systems and office software.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
Benefits:
- Competitive salary based on experience.
- Opportunities for professional development and growth.
Salary
$12 - $15 per hour
Salary : $12 - $15