Director

Director of CCA University (Learning Management System)

Organizational Overview

The barriers to college completion are complex and intertwined. No one educator, department, institution, or state can solve them. Without a simultaneous and intersectional approach, those barriers will continue to rob all of us—educators, advocates, and students alike—of the life-changing benefits of a complete college journey.

Complete College America (CCA) builds movements for scaled change and transforms institutions. Since its founding in 2009, CCA has paired bold, innovative thinking with practical actions that colleges and policymakers can implement across every level of higher education. CCA’s work centers on researching and testing education reforms, providing coaching and support, and advocating for change. Across these areas, CCA uses data to identify barriers and design successful strategies; aligns policy, perspective, and practice so complex systems operate effectively; connects experts to amplify their insights; and builds shared accountability. The organization is at the center of the broad CCA Alliance, which is driving change that works for every leader, every campus, and every system.

Location : Complete College America’s headquarters is in Indianapolis, Indiana. This position is a remote position requiring approximately 20% travel. A successful candidate must be able and willing to work flexible hours, including evenings and weekends. Travel time may vary depending on assigned projects and organizational needs. Although a remote position, any request to relocate and remain in the role requires the approval of the Vice President for Operations and Organizational Development.

Job Description

Reporting to the Vice President for Institutional Transformation and Scaling, CCA seeks an energetic, strategic, and collaborative candidate who will lead CCA’s work on CCA University, our emerging learning management system (LMS). CCA University will serve as the central hub for vibrant learning and community engagement experiences for student success administrators and faculty providing a mechanism for building competencies in policy and practice leading to proficiency in the requisite skills to implement exemplary student success initiatives at local, regional, and national scale.

The successful candidate will lead the strategic vision and operational development of the LMS. The Director will have a pivotal role developing and managing the digital platform designed to support professional development, information sharing, and network building for CCA Alliance members and the broader post-secondary community.

The Director will be responsible for creating and implementing a business model to ensure broad adoption and sustained growth of the platform. The ideal candidate will have a strong entrepreneurial mindset, capable of developing a scalable and sustainable LMS that offers dynamic online learning experiences, fosters community engagement, and supports professional development, including micro-credentials.

The successful candidate must demonstrate adeptness at seeking knowledge, leading with innovation and integrity, advancing diversity and inclusion, engaging locally and globally, and embracing the responsible stewardship of resources. The Director will serve as the lead on matters pertaining to the best practices in pedagogical use of web-based instruction. The successful candidate will have an in-depth understanding of and the ability to articulate instructional design, pedagogical principles, and related technology solutions to teaching and learning in face-to-face environments and / or online. The Director must be able to facilitate the development of tools supporting the implementation of CCA’s strategic pillars that will be used across varied media including the LMS.

In addition to the management and oversight of the LMS, the Director will be responsible for assisting in resource development including supporting CCA’s partnership with the Gates Foundation’s Intermediaries for Scale Initiative. These responsibilities include projects that facilitate institutional transformation and movement building with CCA Alliance members representing states, systems, and institutions. The candidate must also be comfortable leading training activities related to the LMS, and the resources provided on the platform.

We are seeking a self-starter who can flourish in a fast-paced, team-based environment; someone who can be nimble, flexible, and exercise strong conceptual and critical thinking skills. The individual that will be successful in this role will own and prioritize projects, balance tasks, and employ a team-based approach to addressing network and operations strategy. More specifically, they must be able to balance the position’s need for project management, effective communications, development of professional development and technical assistance tools, to successfully manage the LMS.

Responsibilities include the following :

• Lead the development, management, and promotion of the LMS as a resource for institutional and system partners to build capacity across their constituencies.
• Serve as staff lead for the management, development, and acceleration of select CCA student success strategies through the digital platform including creation of instructional and assessment tools supporting CCA projects.
• Develop resources to support capacity building for Alliance members and to increase engagement across the Alliance.
• Identify and secure partnerships and funding opportunities to enhance the LMS offerings and expand its reach.
• Lead process mapping and technical assistance for institutional transformation initiatives for CCA University.
• Establish a course design model and implementation process map to facilitate the creation of materials for the LMS.
• Develop and manage professional development content, including the creation and integration of micro-credential pathways.
• Stay abreast of trends in online education and professional development to ensure the LMS remains innovative and relevant.
• Provide guidance to CCA team on how to integrate the LMS with Strategy and Alliance projects, as well as grant-funded initiatives.
• Work with team members and external partners to develop, implement, and execute additional digital content pieces, including educational resources, social campaigns, podcasts, and video content to promote LMS.
• Lead and guide cross-functional teams to ensure seamless execution and system alignment with the organization‘s goals.
• Collaborate with subject matter experts during planning and implementation phases of course design ensuring effective instructional approaches in development of online resources to align with best practices.
• Identify opportunities for expanding digital resources and partnerships to improve college completion efforts (e.g., overseeing CCA’s course sharing partnership consortium).
• Develop communications plans promoting the CCA Learning Management System and opportunities for professional development.
• Perform other job-related duties as assigned.

Job Qualifications :

An ideal candidate will possess the following skills and experience :

Preferred Qualifications :

Physical Demands :

The position requires little physical effort. However, during an event, the employee may have to lift boxes with meeting supplies and documents for distribution. Frequent out-of-state travel is required.

Salary :

The salary range is $90-110k. The final salary is commensurate with relevant educational background, previous work experience and professional expertise. In addition to the salary, CCA also offers a competitive benefits compensation package.

Application Process :

Complete College America is committed to providing a safe and secure environment for employees, students, visitors, and stakeholders. As part of this effort, a criminal records check is a condition of employment at Complete College America.

Complete College America is an equal employment opportunity / affirmative action employer.

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Salary : $90,000 - $110,000