What are the responsibilities and job description for the Help Desk Support Technician position at Complete Computer Solutions?
Company Description
Complete Computer Solutions specializes in small business support, providing cloud solutions, offsite backups, and VOIP services. We are committed to delivering high-quality technical support to our clients.
Role Description
This is a full-time on-site role for an entry-level Help Desk Support Technician at Complete Computer Solutions in Bentonville, AR. The Help Desk Support Technician will be responsible for answering phones, inputting tickets, providing desktop computer support, troubleshooting technical issues, and assisting with computer repair and help desk support daily. This is not an urgent hire.
Qualifications
- Desktop Computers and Computer Repair skills
- Technical Support and Troubleshooting skills
- Help Desk Support experience
- Strong problem-solving abilities
- Strong initiative
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Certifications in relevant IT fields are a plus
Salary : $40 - $50