Receiving and Customer service Associate

Job Summary
We are seeking a dedicated and detail-oriented Customer Service Associate that performs the daily administrative functions to product receiving and customer service. Associate will perform duties as assigned by the Controller.

Duties

Key Responsibilities:

 Enter electronic purchase orders as requested by purchasing agents.  Enter electronic receiving of product.

 Manage inventory item codes – creating new, maintaining existing and inactivating old

 Customer Service – receives and responds to customer orders/inquiries, reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and offering assistance to customers. Answering telephone calls and handling counter sales.

 Maintain customer records for grain purchases.  Prepare daily customer delivery paperwork.

 Maintains quality service by recommending improved processes where needed.

 Protects organization’s value by keeping information confidential.

 Contributes to team effort and accomplishes other duties as assigned by Controller.

Required Skills and Abilities

 Minimum of 3 years of experience (or equivalent) in financial accounting or administrative capacity.

 Familiarity with Great Plains (or similar) accounting software.

 Strong organization skills with attention to detail.

 Ability to handle multiple projects simultaneously.

 Strong work ethic.

 Excellent interpersonal skills with a customer-service focus.

 Ability to work independently with minimal daily direction.

 Team oriented

Join us in delivering exceptional service while contributing to a collaborative team environment!

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Disability insurance
• Health savings account
• Life insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $45,000 - $50,000