What are the responsibilities and job description for the Customer Service Associate/Cashier position at Midwest Surplus Liquidators?
Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions efficiently. You will play a crucial role in creating a positive shopping experience and ensuring customer satisfaction in a fast-paced retail environment.
Responsibilities
- Greet customers warmly and assist them with their inquiries and purchases.
- Operate the Point of Sale (POS) system accurately to process transactions.
- Handle cash, credit, and debit card payments while maintaining accuracy in cash handling.
- Provide product demonstrations and upsell items to enhance the customer experience.
- Maintain a clean and organized checkout area to ensure a pleasant shopping environment.
- Assist with stocking shelves and managing inventory as needed.
- Address customer complaints or concerns promptly and professionally.
- Collaborate with team members to achieve store goals and maintain high standards of customer service.
Skills
- Strong basic math skills for accurate transaction processing.
- Proficiency in using POS systems for efficient checkout operations.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Previous experience in a grocery store or retail environment is preferred.
- Supervising skills are beneficial for potential leadership opportunities within the team.
- Experience with product demos to effectively showcase items to customers.
- Knowledge of retail math to assist with inventory management and sales tracking.
- Proven ability in upselling products to maximize sales opportunities.
- Excellent customer service skills to foster positive interactions with customers.
Join our team and contribute to creating an enjoyable shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $15.50 - $16.50 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Sterling, IL 61081 (Required)
Ability to Relocate:
- Sterling, IL 61081: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17