What are the responsibilities and job description for the Patient Care Coordinator/Receptionist position at Complete Health of Lawrenceville?
Are you looking for experience in the medical field? Do you thrive in fast-paced environments and enjoy collaborating with co-workers to achieve common goals? If so, this position may be for you!
Complete Health of Lawrenceville is a growing physical therapy, chiropractic, and acupuncture office that embraces and promotes conservative medical care. Our overall goal is to help patients through the acute pain phase as well as assist in patient education to begin and continue healthy lifestyles.
We are looking for a friendly, outgoing individual who will assist with patient treatment, recovery, and future general health education. Our office offers a constructive learning setting with the opportunity for educational and professional growth by working alongside our physicians and interacting with every patient that walks through our doors. We are looking for someone who will be a team player, going above and beyond to help patients, colleagues, and medical providers.
This is a full-time position with payroll hours amounting to about 35-40 hours per week. Applicants must be available for morning to evening hours and rotating Saturday mornings/afternoons. Flexibility for additional coverage during the week is preferred.
Responsibilities include, but are not limited to:
- Answering patient calls
- Calling patients and other medical offices
- Acting as a liaison between patients, administrative, and clinical staff
- Understanding insurance policies, insurance verification, referrals, and precertification
- Addressing patient concerns with appointments, billing issues, and payments
Applicants must have a strong work ethic and commitment to the well-being and longevity of our patients and our office. Candidates must be reliable and have consistent transportation. Applicants should also be well organized, have the ability to maintain exceptional customer service at all times, and be proactive with the ability to work independently without direct supervision.
Previous experience in reception, customer service, or a medical office is highly preferred, but not required. Training will be provided during the first two weeks of hire. Applicant must also be proficient with computers as our office only utilizes an electronic health records and scheduling system.
Please include any personal experience that you believe will demonstrate how you will be the perfect new addition to our team!
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Medical Specialty:
- Physical & Rehabilitation Medicine
- Sports Medicine
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends
Work Location: In person
Salary : $16