Palliative Care Coordinator

SUMMARY OF JOB DUTIES:
In collaboration with the Nurse Manager, Palliative Care and oversight of the Palliative Care Advanced Practice Provider and/or Primary Care Provider, the Palliative Care Coordinator expands the individualized primary healthcare services by evaluating certain acute or chronic health conditions for our Palliative Care organization.

ESSENTIAL JOB FUNCTIONS:
The Palliative Care Coordinator must be able to perform each essential duty satisfactorily. The listed items are representative of the knowledge, skill, and/or ability required:

• Completes patient interviews, and accurately obtains and documents vital signs
• Obtains laboratory specimen and gives injections per providers orders as directed using the appropriate techniques and demonstrates proper disposal of biohazardous waste
• Handles portal messages from patients, refill medications, order additional labs or imaging as needed, complete prior authorizations, complete precertification for imaging, etc.
• Maintains communication with Nurse Manager, Palliative Care, the Palliative Care Advanced Practice Provider, and the Primary Care Provider
• Facilitates completion of telehealth appointments with the Palliative Care Advanced Practice Provider, as needed
• Coordinates and maintains continuity with secondary services
• Retrieves specialist records for Primary Care Provider review
• Must have effective communication skills and instructs patient and/or their family as directed by the provider.
• Call patients to triage, follow up, and discuss results as directed by the provider while maintaining patient confidentiality.
• Travel to clinic locations and patient homes with the market
• Retrieve and compile information
• Research, analyze, interpret, organize, prioritize, and verify data and information
• Maintain records/logs
• Investigate, evaluate, and recommend action

MINIMUM REQUIREMENTS

• Medical Assistant, Patient Care Technician, Health Coach or CNA exp required
• 3 years of related home health or clinical experience and/or training is required; equivalent combination of education and experience considered as determined by the Nurse Manager, Palliative Care.
• To perform this job successfully, an individual must have knowledge of Word Processing and internet software.
• Athena EHR experience is preferred but not required.