What are the responsibilities and job description for the Front Desk Receptionist position at Complete Home Health Care?
Complete Home Health Care is a leading home health care agency that has been providing exceptional health care to the Colorado Front Range for over 20 years. Our team works one on one with patients in the comfort of their home. Join a dynamic team where the potential for personal growth is unlimited and team members inspire you to do amazing things every single day! We invite you to explore a life-changing career with Complete Home Health Care today!
RECEPTIONIST/SECRETARY
Job Summary: Performs receptionist and clerical duties, assisting the administrative staff as needed and assigned.
Reports To: Branch Manager, Branch President, Clinical Supervisor
Responsibilities:
- Is compliant with all policies, procedures, and regulations set by the Federal and State governments, the agency, and other regulatory agencies, i.e. OSHA, Worker’s Compensation, state licensure and labor laws.
- Receives and transfers phone calls, takes messages; serves as greeter to visitors, employees and applicants.
- Responsible for clerical duties in preparation for correspondence or reports.
- Verifies licensure of physicians.
- Tracks inventory and orders office supplies and stock medical supplies as directed by Clinical Supervisor.
- Batches, verifies and submits OASIS transmissions weekly. Runs Allscripts reports as directed by Branch President, Branch Manager and Clinical Supervisor.
- Receives daily mail, sorts and distributes appropriately and in a timely manner.
- Faxes paper orders to physicians for signature and tracks in Allscripts program to resend per policy when not returned.
- Acts as a backup for Document Manager as needed
- Assists with time log assignment completion as needed.
- Maintains strict confidentiality of information relating to clients, employees, and the agency.
- Actively pursues customer satisfaction for clients, employees, and visitors to the agency.
- Approaches tasks with a positive and flexible attitude and practices team behaviors.
- Follows the agency’s Code of Ethics and Clients Rights.
- Maintains continuing education as required by state licensure standards and provides documentation of same.
- Performs other duties as assigned by the Branch President.
Job Requirements:
- Able to present professionally to customers in person and on phone.
- Knowledge of agency policies and procedures.
- Knowledge of word processing and spreadsheet software.
- High school diploma or equivalent.
- Highly organized and able to manage multiple tasks.
- Able to use a computer, telephone and voice mail, fax machine, , postage meter and other office equipment.
- Able to lift 50 pounds of office supply deliveries etc.
- Able to demonstrate good written and oral communication skills.
- Able to promote strong interpersonal relationships and to deal with the demands of the position.
- Able to organize self and work product effectively.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15 - $16
