What are the responsibilities and job description for the Front Desk Receptionist position at Family Eye Center, Inc.?
Job Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our front office. The ideal candidate will be the first point of contact for clients and visitors, managing phone calls, scheduling appointments, and maintaining an organized office environment.
Duties
- Greet clients and visitors warmly, providing a positive first impression of the organization.
- Manage incoming calls using phone systems, ensuring effective communication and proper phone etiquette.
- Schedule and confirm appointments, coordinating with other staff as necessary.
- Maintain organized records and files, including patient or client information if applicable.
- Assist with clerical duties such as typing documents, filing, and data entry.
- Support office management tasks to ensure efficient operation of the front desk area.
- Handle inquiries and provide information about services offered.
- Collaborate with other team members to enhance overall office productivity.
- Working with insurance companies and obtaining authorizations.
Skills
- Proficiency in using phone systems and strong phone etiquette skills.
- Experience as a personal assistant or in a similar clerical role is advantageous.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Previous experience as a medical receptionist is beneficial.
- Strong organizational skills to manage multiple tasks effectively.
- Competence in computerized systems for scheduling and record keeping.
- Ability to type efficiently and accurately for documentation purposes.
This Front Desk Receptionist position offers an opportunity to contribute positively to our team while developing valuable skills in office management and customer service. If you are detail-oriented, friendly, and eager to help others, we encourage you to apply!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $18